Canada Job Openings
Reesink Canada Holdings
Sales Coordinator & Customer Support
Vaughan
FULL TIME
September 1, 2024
Position: Sales Coordinator & Customer Support
YOU matter to the US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!
This position is a full-time opportunity based in Concord, Ontario
Hours: Monday - Friday 8 AM - 5 PM
This is an onsite position
This position is ideal for someone who thrives in a dealership business model and is willing to champion the service transactions for the dealership.
The Sales Coordinator & Customer Support is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region.
- Re-establish, qualify, and maintain contact with small to medium-sized customers to increase sales
- Proactively generate parts and service and equipment sales leads and manage accounts in an assigned territory through weekly communication with customers
- Employ a disciplined call campaign, update customer account information, and develop relationships to maintain accurate account and machine profiles
- Promote all aspects of the Dealership and provide equipment sales leads to Machine Sales Representatives (MSRs)
- Prospect new business within the assigned territory and qualify equipment for the Dealership’s outside sales organization
- Determine customer requirements through needs analysis and provide solutions
- Develop customer quotes and tenders from recommendations made by Technicians and assist with quotes for new contracts
- Maintain Quote Log System ensuring timely and accurate sales information is provided
- Administer sales processes and systems including call reports, weekly call plans, and other administrative duties in support of the business
- Assist with the development and administration of the annual territory plans and focus account plans for marketing programs targeted to prospective customers
- Ensure all sales tools and market intelligence remain current and develop new tools to increase product exposure
- Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement of Company goals
- Assist in the collection of outstanding customer payments and facilitate resolutions/agreements
- Participate in appropriate training and development i.e. Dealership’s Sales Coordinator Training Program and attend industry association events
- Demonstrate safe, environmentally sound, and healthy work behaviors at all times, in support of our Health and Safety Policies, Programs, and initiatives
- Post-secondary education.
- Minimum of 2 years experience in sales.
- Experience in Accounting.
- The ideal candidate would have worked in a dealership business model.
- Experience with Intelli Dealer is an asset.
- Experience in a dealership setting is an asset.
- Proven problem-solving abilities, detail-oriented, and a quick learner.
- Organized, motivated, and proactive self-starter with a commitment to deadlines and accuracy.
- Proven ability to meet deadlines through multi-tasking and a “sense of urgency”
About Reesink Canada Holdings:
Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets.Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realised.
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