• Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and:
• Determines urgency of incoming calls and takes appropriate action.
• Relays information to and from clinical staff and outside facilities.
• Obtains reports by contacting appropriate departments or outside sources.
• Coordinates appointments and tests for patients in collaboration with the clinical team.
• Accesses patient information system to retrieve patient data, as appropriate.
• Greets visitors and handles enquiries.

• Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepares materials as required.
• Opens, screens, prioritizes and distributes mail. Maintains information and correspondence.
• Formats and edits documents for correspondence. Drafts routine items for signature as required.
• Assists with collecting, collating, formatting and preparing reports as required.
• Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents
• Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
• Performs other related duties as assigned.

• Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
• Ability to keyboard at 50 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to Work Perks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.