Job Description:

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, nearly 15,000 credit students choose from 12 bachelor degrees and 36 majors.
Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.
Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Security Services

Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University.

About the Role

Reporting to the Security Supervisor, the Security Team Lead performs a broad range of customer services based security and public safety related duties to safeguard the staff, students and public who access the Mount Royal University Campus as well as protect its buildings, grounds and assets. Working as a member of the security team on shift, the Security Team Lead rotates through a range of security and patrol tasking activities each day; this includes acting on behalf of the Security Supervisor when they are absent from the shift.
A key focus of the Security Team Lead job is to respond to calls for service, act as a first responder to accidents on campus, act as Security Dispatch, and assist with emergency evacuations as well as complete physical patrols of Mount Royal University property to deter crimes against property and persons. Other major responsibilities include conducting investigations, interviewing, report writing, taking statements, and handling evidence. When acting on behalf of the Security Supervisor, the Security Team Lead is responsible for providing supervision and direction to their security team on daily duties as well as guiding and coordinating a response to critical incidents on campus; this would include acting as the Senior University Official on campus as well as the Incident Commander during and emergency event. Security Services is considered an essential university service.
The Team Lead is expected to perform all functions included in the Security Representative functions.
The Team Lead will work eight, ten and twelve hour shifts on a rotational basis.

Responsibilities

• When the Security Supervisor is absent, provide supervision to Security Representatives on assigned shifts and perform related organizational functions; this includes delegation of work, training and noting performance management issues to report to the Security Supervisor.
  
• Ensures that all policies and procedures relating to the job function and role of the Security Department are properly carried out in a manner that makes the campus as safe and secure as possible
  
• Recognize and investigate all incidents and unusual occurrences, suspicious persons, safety concerns and maintenance issues
  
• Monitor, assess, record and respond appropriately to all alarms appearing on the Intrusion Alarm system, the Fire panel and CCTV system
  
• Assess/accident scene and recommend assistance from external agencies such as EMS, Calgary Police and Calgary Fire Department
  
• Monitors buildings and facilities to ensure a safe environment
  
• Proactively liaise with individuals, organizations and groups on campus
  
• Complete detailed and objective incident reports
  
  

Qualifications

• Post-secondary certificate/program in combination with 18 - 24 months of related experience
  
• Functioning knowledge of the Criminal Code of Canada
  
• Demonstrated supervisory skills
  
• Valid First Aid, CPR Certificate and AED Certificate
  
• Demonstrated strong leadership, communication, and interpersonal skills
  
• Demonstrated strong customer service skills
  
• Ability to use independent judgement and troubleshoot/resolve issues and complaints
  
• Ability to remain calm under pressure
  
  

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days, and a free membership in our fully equipped recreation centre.
Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees, and the public.

Salary: $55,982 - $70,841 per annum
Closing Date: October 17, 2024

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).