• North York, ON (Hybrid)
• $50 to $60 per hour
• Full-time, 24 month contract

Raise has partnered with Enbridge/Dominion Energy to support them in their hiring a team to support the integration of their Customer Care processes due to the recent utilities acquisitions that have been made within the United States (Ohio and Utah).


The Testing Analyst is integral to supporting high-priority initiatives, such as the US Utility Integration Program, by coordinating all testing activities, including functional unit, system integration, and user acceptance test cycles. Success in this position requires strong partnership, negotiation, and collaboration skills to effectively engage with a diverse range of stakeholders, including IT, GDS business units, and external Alliance partners.


Specific Accountabilities:

• This role will bring together the business and IT components of the testing cycles for a major system and process alignment projects
• Work closely with the IT testing team and functional track to coordinate testing across FUT, SIT and UAT cycles
• Defines security profiles, segregation of duties and other user account testing requirements for various systems to execute test cases
• Prepares test plans, including resource requirements, scheduling, scope of testing and test case identification
• Provides quality assurance review for test scripts and scenarios written as well as coaching to improve the quality of test scripts that require a rewrite
• Coordinates regression testing requirements with the IT and business teams
• Must establish and track a clear correlation between business requirements, test scenarios and test scripts
• Will monitor test execution and provide status updates to various stakeholders at multiple levels
• Coordinate test data requirements and creation with IT, functional track and BSS teams
• Reviews defects and recommends priorities based on functional impact
• Plans and manages validation testing to ensure changes are successfully implemented into production
• Provide input to mitigation plans for any defects carried over into production
• Coordinates and provides support to business testers

Scope of Work:

• Operate in a complex environment with multiple stakeholders spanning across many project tracks
• Ensure testing deliverables are completed within established timelines

Knowledge, Skills, and Abilities:

• Related university degree and minimum 4 years previous experience OR equivalent mix of formal education and experience
• Understanding of Distribution Operations and the needs of the business
• Experience with systems testing and associated processes
• Knowledge of IT systems and solutions
• Proven analytical and problem-solving skills
• Demonstrated ability to make sound decisions and deliver results
• Excellent interpersonal skills including building consensus, negotiation, and facilitation
• Must be a team player and able to work collaboratively

Working Conditions

• Position works in typical office environment.
• Requires minimal travel to other Enbridge offices across Canada and the USA.

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Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.


We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as
women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.


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