Why Clipboard Health Exists:

About Clipboard Health:

• Communicate with customers via telephone, live chat, and web communication channels

• Investigate attendance and quality incidents across our marketplace; use exceptional judgment and noticing to solve our customers' problems

• Communicate the resolution of your investigations to workers and workplaces with empathetic, customer-centered communication; justify the reasoning behind your decisions to diverse stakeholders within the company

• Work efficiently and effectively to ensure customer inquiries are resolved fully and in a timely manner

• Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal

• Work within cross-functional collaborations with customer support, general operations, product, customer success, and legal teams

• Manage and maintain communication on multiple platforms to effectively solve issues for Clipboard Health's partner facilities and professionals

• Remain knowledgeable on product updates to ensure you are acting with the most up-to-date organizational information

• Minimum 15Mbps wired internet connection
• Minimum i5 processor or equivalent
• Minimum 12GB Ram
• Quiet working environment
• Steady power and internet connection.