Reporting to the Warehouse Operations Manager, the Warehouse Associate will have a focus on both inbound and outbound food. The role will work closely with volunteers and the warehouse team providing operational support to ensure the timely preparation and staging of perishable and non-perishable food orders for distribution. This role is responsible for a variety of tasks within the warehouse including food handling, food sorting, record keeping, order picking and staging, compost, and waste management. The role is expected to cross-train and support all roles within the warehouse such as hamper packing, food sorting (frozen, non-perishable, fresh), order building (fresh, dry orders) or repackaging product in the Food Centre, filling in gaps to complete work when necessary.

The Warehouse Associate will also help manage perishable and non-perishable inventory coming into and out of the building. This will include rotating product in the warehouse using both a handheld device and computer to make entries into the inventory system. Providing exceptional customer service, you will support and direct volunteers in their tasks in the warehouse.

The short-term responsibilities of this role may change as priorities of The Food Bank change.

EXAMPLES OF THE ROLE'S RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO:


1. Managing perishable and non-perishable inventory coming into and out of the building:

• Receiving, unloading, and putting away incoming products into racking and inventory system.
• Restocking product as needed, including in the cooler and freezer areas, following specific food storage guidelines.
• Preparing perishable, frozen, and non-perishable food orders.
• Entering data into the inventory system using a handheld device or computer, ensuring proper rotation of products.
• Checking inventory quality and dates based on Food Banks Canada Guidelines.
• Ensuring inventory system is up to date when receiving, moving, picking, or loading product.

2. Operating machinery and equipment in the warehouse to assist with inventory upkeep:

• Safely operating a forklift, reach truck, and/or counterbalance daily for transporting pallets and stocking shelves in the warehouse as required.
• Operating company vehicle (trucks) when required for purposes of refueling or picking up/deliveries.

3. Maintaining a clean, organized, and accessible work area:

• Performing daily sanitizing in both the warehouse and office areas, following established COVID cleaning protocols.
• Adhering to all health and safety standards and protocols including food safety requirements.

4. Supporting the various activities and tasks in the warehouse:

• Assisting with special events both onsite and offsite.
• Coordinating tasks and helping to support volunteers, including providing feedback to the Operations Trainer regarding volunteer needs.
• Assisting with general warehouse operations as required.
• Working with the Inventory and Operations Coordinator to maintain inventory accuracy and troubleshoot inventory issues.

5. Performing other duties as required:

• Participating in team and staff activities as requested.

Location and Hours


Reporting Structure and Working Relationships


Qualifications


Required Work Capacities (Skills and Abilities)