• Establish and maintain governance standards for the Zuora platform, ensuring alignment with organizational and regulatory requirements.
• Define and implement best practices for system configuration, security protocols, and data integrity.
• Ensure platform scalability, performance, and overall health through monitoring and proactive issue resolution.

• Define integration standards and architectural guidelines for connecting Zuora with other enterprise systems.
• Collaborate with technical stakeholders to manage API integrations and ensure consistent data flow across platforms.
• Provide guidance on data modeling, workflows, and system configurations for effective cross-system communication.

• Implement and maintain continuous integration and deployment pipelines for Zuora.
• Work with Dev Ops teams to automate deployment processes, ensuring quick and reliable release cycles.
• Monitor deployments, troubleshoot issues, and ensure high availability of services during releases.

• Engage with engineering, product, and business teams to understand platform requirements and align platform enhancements with business goals.
• Provide technical leadership in platform-related discussions and decision-making processes.
• Train and mentor internal teams on Zuora platform capabilities, integration approaches, and deployment best practices.

• 5+ years of experience working with Zuora or similar subscription management platforms.
• Proven experience in platform governance, integration management, and CI/CD pipeline automation.

• Hands-on experience with integration technologies (APIs, webhooks, middleware) and data exchange formats (JSON, XML).
• Strong understanding of Dev Ops practices, including continuous integration, deployment automation, and monitoring.
• Familiarity with cloud infrastructure and tools used for automated deployment and monitoring (e.g., Jenkins, Docker, Kubernetes).

• Solid understanding of agile methodologies (Scrum, Kanban) and experience working in agile teams.
• Ability to translate business requirements into technical specifications and governance frameworks.

• Excellent communication and interpersonal skills to manage stakeholder relationships and collaborate across teams.
• Strong problem-solving skills and the ability to make strategic, actionable recommendations.

• Comprehensive Medical Coverage: Supplemental to Canada government benefits, ensuring enhanced healthcare for you and your family.
• Retirement Savings Plan: Generous company contributions to help secure your financial future.
• Paid Time Off: Competitive vacation and personal time off policies to support work-life balance.
• Flexible Work Arrangements: Options for remote work and flexible schedules.
• Learning and Development: Opportunities for continuous learning and career growth.
• Parental Leave: Paid leave for new parents to support family needs.
• Wellness Programs and Employee Assistance: Initiatives promoting physical and mental well-being, including access to confidential counseling services.