China Job Openings

DHL Express

Area Operations Director

September 20, 2024

(24009Y4)
中国-广东省-深圳市 | 全职 | 正式员工 | Mixed Shift

Role purpose:
To deliver high quality express services with high efficiency and safety to customers, provide expertise support to and monitor and direct Area’ Operations, and coordinate OPS Support team to provide services to Area Operations to ensure improvement in both service and transit time performance whilst managing costs based on country operations process and regulations considering Area’ status.
为了为客户提供更加快捷、安全的快递服务,基于全国作业流程和相关管理规范,同时考虑到分公司的实际情况,为区域提供专业支持,监督、指导区域作业工作的开展,并协调作业支持团队更好的为分公司的作业工作提供服务和保障,确保改善服务,加快转运时间,同时有效管理成本。
Main Accountabilities
  • Allocate appropriate resources to provide best-in-class express transportation service to meet customers’ business requirements.
  • 恰当地调配资源,以提供最佳快件运输服务,满足客户的业务需求
  • Develop and maintain relationship with Area key customers.
  • 拓展并维护与区域重点客户的关系
  • Keep and improve standards of Operations and manage cost to meet Area Operations .
  • 维持和提升作业标准,并管理成本,从而达到区域作业部的要求
  • Develop and manage partner relationship, manage performance and cost of key suppliers within Area.
  • 发展并管理合作关系,管理区域内主要供应商的绩效和成本
  • Build strong relationship with cross functions like sales&marketing, GWY to achieve company goal.
  • 与跨职能部门如销售、口岸等建立紧密关系,协作实现公司目标。
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  • 培养高品质、优质服务(面向内部客户)、灵活并具有成本意识的文化
  • Develop a team spirit and multitasking capabilities within the team
  • 在团队内部培养团队合作精神,提高多重任务处理能力
In this position you need to have
  • Degree (or equivalent)
企业管理本科学历(或同等学历)
  • 8-10 years experience in a service related role, preferably in the Air Express Industry
8-10年服务相关领域的工作经验,航空快递行业经验尤佳
  • 3-5 years experience in management role (preferable)
3-5 年承担管理角色的经验(优先考虑)

法定主体 DHL Sinotrans International Air Courier Ltd.


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