China Job Openings

Cochlear Ltd

Clinical specialist

FULL TIME

October 8, 2024

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Position Overview / Purpose
In order to support Greater China business development, clinical support should be delivered to surgeons, audiologists, rehabilitation teachers and parents in West China. Clinical specialist will responsible for clinical and technical support, difficult case handling, training and make sure customers have proper skills and tools for cochlear implant program work, and Cochlear Implant education program support . This will have direct impact to new sales generating and patients’ outcome.
Accountabilities:
Accountability 1: Provide clinical and technical support for Cochlear Implant centres
Accountability 2: Handle Cochlear implant difficult cases
Accountability 3: Co-conduct the training for professionals
Accountability 4: Provide Cochlear Implant education program support to professionals
Accountability 5: Provide clear and concise reports on time.
Key Incumbent requirements:
  • Strong interpersonal and communication skills (written and verbal)
  • Attention to detail and deadlines
  • Customer service orientation
  • High level of energy and drive to achieve business outcomes
  • Relationship building
  • Comfortable with extensive travel
  • Confident, mature and approachable style
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#Cochlear Careers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
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