China Job Openings
Bureau Veritas
CRM Executive
October 23, 2024
Duties & Responsibilities:
Skills and Requirements:
Education & Experience:
- Work with US KAM/Local Sales to develop the new customers; Maintain the existing customers
- Work with Local Sales to promote the services of testing, certification and inspection regarding the E&E consumer product service to North American retailers/suppliers/manufacturers in Greater China.
- Organize seminar/workshop/exhibition for the target customers and related end-users.
- Work with CS responsible for maintaining and developing high level of service in terms of performance and technical skills
- Monitor and analyze the competitors’ action, status and the concerning market share etc.
- Monitor and analyze the market trend and define the possible new services.
- Proactive customer outreach;
- Mitigate customer complaints;
- Apply and implement the procedures of quality system of the company
- Follow the company internal quality system
- fully comply with the requirements of the Bureau Veritas Code of Ethics
Skills and Requirements:
- Strategic partnering and negotiation skills, has outstanding relationship-building capabilities, and is comfortable managing company and business partner expectations
- Strong communications and influencing skills
- Fluent in written and spoken Chinese & English, able to communicate with foreign colleagues and customers if needed. Team work spirit
- Aggressive on objectives
- Adaptable to different cultures
- Customer focused, energetic and willing to work overtime and frequent business trip
- Proactive and flexible
- Strong ability of data mining and analysis
- Experience with TIC industry or retail & e-commerce would be an advantage
- Proficiency with Windows, Word, Excel &PPT
Education & Experience:
- College Degree or above
- 3 year or more of working experience in same field.
- Good knowledge of English.
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