Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Delivery Head.
Business: Wealth Personal Banking IT


Principal responsibilities

• The role is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within a Technology team.
• They will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing, and operational support.
• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Liaise with other engineers, architects and business stakeholders to understand and drive the product or service's direction
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Provide support to Dev Ops teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the Dev Ops team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the continuous integration/continuous delivery pipeline within a Dev Ops Product/Service team driving a culture of continuous improvement
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

Requirements

• Demonstrable entrepreneurial spirit; A change driver and fast leaner.
• A university graduate. Graduates from an international top university highly preferred, MS or Ph D preferred.
• Full stack software engineering capability including front-end, middleware, backend is a must.
Knowledge of “Talk is cheap. Show me the code”
• - Linus Torvalds (2000) Hands-on engineering capabilities in state-of-the-art technologies is a must.
• Proven contribution to international academic and industrial communities and/or open source communities will be a huge advantage.
• Business knowledge in financial services industry (retail, wholesale and investment banking, wealth management, insurance, financial markets, etc.) is preferred.
• Capability of reading newest academic and research papers in the areas of banking, financial services and technologies is a must.
• Strong analytical, design and problem solving skills; excellent team player with ability to work under pressure with minimal supervision
• We value intellectually curious, creative people who enjoy solving challenging, interesting problems and building breakthrough products with growth mind-set.
• Strong communication skill in both verbal and written form; capability of delivering effective presentation to teammates and external and internal stakeholders.
• Commitment to assigned task, attention to details and willing to dedicate efforts.
• Experience of working in a Dev Ops focused environment and working in an Agile Team. Flexible and adaptable in accommodating change of requirement and willing to take new responsibilities when necessary.
• Be able to work across multiple domains of knowledge and skills, and share knowledge across the team. We like people who dig down, understand concepts in detail.
• Knowledge of architecture disciplines and the ability put the governance into practice, knowledge of industry standards will be an advantage.

Leadership & Teamwork

• Contributing to the broader HSBC Ventures agenda including industry knowledge, thought leadership, mentoring across the team and supporting other practice areas where relevant.
• Be an essential part of a high performing team: developing talent, track record of followership, making tough decisions, bringing together cross functional teams to achieve ambitious outcomes, fostering a culture of inclusivity and achievement.
• Experience coaching and mentoring technology talent.

Functional/Technical Knowledge

• Possess a proven track record of driving strategic transformation initiatives, effectively translating strategy into actionable plans and ensuring successful implementation and adoption.
• Strong solutions architecture and engineering hands-on experience with complex enterprise solutions.
• Over 6-month project experience on Large Language Modelling (e.g. GPT / Llama / Bard) Transformation.
• Good understanding of design on micro-service and containerization.
• Strong experience delivering scalable solutions in finance industry area.
• Familiar with cloud platforms, including auto-scaling and global deployments of application architecture, with actual project experience on at least 1 cloud platform (including AWS, GCP, Azure and Ali Cloud).
• Familiar with over 2 programming language, like Java/Python/Golang/Node.js and relevant Design Patterns and databases including relational DB and NOSQL DB.
• Capability of using and extending common open frameworks (e.g. Spring, Tensor Flow, Ethereum, etc.)
• Capability to build up and setup Po C Environment rapidly with Cloud, Container, etc.
• Over 8-10 years’ experience after university bachelor degree

Other

• Principles of Lean Startup Methodology and a VC-style portfolio management; able to imbed those into HSBC’s Agile methodology. Critical is the ability to evolve new or start-up propositions to at least stage A or B.
• Ecosystem knowledge and connectivity including incubators, accelerators, VCs and startups.
• Hands on delivery of digital products in a large enterprise.

HSBCAL/GZ*


About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.


Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.


You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


***Issued By HSBC Software Development (Guang Dong) Limited***