China Job Openings
Marriott International, Inc
E-Commerce Manager 电子商务经理
FULL TIME
November 6, 2024
Additional Information
Job Number24191803
Job CategorySales & Marketing
LocationShenzhen Marriott Hotel Golden Bay, No 33 Zonglv Road, Shenzhen, Guangdong, China, 518120
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number24191803
Job CategorySales & Marketing
LocationShenzhen Marriott Hotel Golden Bay, No 33 Zonglv Road, Shenzhen, Guangdong, China, 518120
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
New Job Alerts
Marriott International, Inc
Social Kitchen Commis II 秀餐厅厨房厨师2级
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
Asst supervisor of Sales销售副主任
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
宾客服务经理 Guest Service Manager
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
Clerk-Reservations预定对客服务员
FULL TIME
November 6, 2024
View Job DescriptionLooking for similar job?
AnyMind Group
Business Development Executive, Cross-Border E-Commerce
September 4, 2024
View Job DescriptionBusiness Development Manager, New Business Sales, Export/E-Commerce
September 6, 2024
View Job DescriptionBusiness Development Manager, New Business Sales, Export/E-Commerce
October 9, 2024
View Job DescriptionBusiness Development Manager, New Business Sales, Export/E-Commerce
October 9, 2024
View Job DescriptionSee What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc
Assistant Purchasing Manager
Muscat
FULL TIME
November 6, 2024
View Job Description
Marriott International, Inc
Director of Marketing
Muscat
FULL TIME
November 6, 2024
View Job Description
Marriott International, Inc
Guest Relations Agent - Female - (Short Term Contract - 6 months)
Muscat
FULL TIME
November 6, 2024
View Job Description
Marriott International, Inc
Learning & Development Intern
Muscat
PART TIME
November 6, 2024
View Job Description
Marriott International, Inc
Supervisor-Purchasing
Muscat
FULL TIME
November 6, 2024
View Job DescriptionNew Job Alerts
Marriott International, Inc
Social Kitchen Commis II 秀餐厅厨房厨师2级
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
Asst supervisor of Sales销售副主任
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
宾客服务经理 Guest Service Manager
FULL TIME
November 6, 2024
View Job DescriptionMarriott International, Inc
Clerk-Reservations预定对客服务员
FULL TIME
November 6, 2024
View Job Description