China Job Openings
Novartis
(高级)医药代表 /(资深)产品专员
FULL TIME
October 10, 2024
Summary
关于此角色：
我们正在寻找一名（高级）医药代表 /（资深）产品专员，以帮助我们用更快的速度让更多患者因诺华的产品受益。您将代表诺华向临床医生传递前沿、专业的药学知识，优化的药物治疗方案，进而帮助相关患者得到更经济、安全、有效的治疗与康复。这个岗位将直接向地区经理汇报工作。
我们正在寻找一名（高级）医药代表 /（资深）产品专员，以帮助我们用更快的速度让更多患者因诺华的产品受益。您将代表诺华向临床医生传递前沿、专业的药学知识，优化的药物治疗方案，进而帮助相关患者得到更经济、安全、有效的治疗与康复。这个岗位将直接向地区经理汇报工作。
About the Role
Major accountabilities:
Work Experience:
- Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships -Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions .
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
- When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
- Live by Novartis Code of Ethics and Values and Behaviors.
- To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.
Work Experience:
- Established Network to target Customer Group desirable.
- Sales in Healthcare / Pharma / related business.
- Account Management.
- Commercial Excellence.
- Communication Skills.
- Compliance.
- Conflict Management.
- Cross-Functional Coordination.
- Customer Insights.
- Ethics.
- Healthcare Sector.
- Influencing Skills.
- Negotiation Skills.
- Selling Skills.
- Technical Skills.
- English.主要职责：
- 保证每月拜访规定数量的目标客户和组织产品学术推广会，配合公司大型学术活动
- 建立完善的客户管理体系，提高客户服务质量
- 及时、准确执行报告系统，及时汇报工作的进展，及时反馈市场信息
- 配合地区经理的协同拜访
- 完成地区经理或者大区经理指派的工作任务
- 积极参与和推进合规项目，以身作则，传递合规文化。遵守所覆盖或拜访的医疗机构颁布的与医药代表或医药企业相关人员有关的规章制度
- （高级医药代表, 产品专员及资深产品专员在上述职责的基础上要完成如下任务）
- 协助地区经理给新入职的新代表熟悉客户、市场、公司报告系统及相关政策等进行帮助和辅导
- 对多元化和包容性/平等就业机会的承诺：诺华致力于为我们所服务的患者和社区建立一个优秀、包容的工作环境和多元化的团队。基本要求：
- 生物科学、医药卫生、化学化工相关专业，或培养方向与医药相关的其他专业（如管理学或市场营销（医药相关）），大专或以上学历（非以上专业的专科及以上学历，必须具有两年以上医药领域工作经验）
- 相关岗位工作经验
- 高级医药代表/产品专员/资深产品专员要能通过公司的相关资质认证，能力和绩效符合公司对于岗位的要求，合规意识强
- 基本的口头英语表达能力
- 为什么选择诺华：帮助患者及家属不仅需要创新科学，还需要一支包括你我他在内的充满智慧与激情的团队，大家相互协作、支持与激励。共同实现突破，改变患者的生活。一起共创更好的未来，你准备好了吗？薪酬与福利：您可以前往诺华官网了解我们帮助您实现个人与职业发展的举措。无障碍及便利设施： 诺华承诺与残障人士共事并为他们提供合理的便利设施。如果您由于健康状况或残障，在招聘过程的任何环节需要合理便利设施，或者为了履行职位的基本职能，请将您的相关需求告知我们的招聘经理。加入我们的诺华网络：这不是您心仪的职位？欢迎加入诺华人才社区，与我们保持联系，及时了解合适的职业机会。您也可以关注诺华招聘社交媒体账号。
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Division
International
Business Unit
Innovative Medicines
Location
China
Site
Yibin (Sichuan Province)
Company / Legal Entity
CN06 (FCRS = CN006) Beijing Novartis Pharma Co., Ltd
Functional Area
Sales
Job Type
Full time
Employment Type
Regular (Sales)
Shift Work
No
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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