China Job Openings

Shangri-La Hotels

Reservation Agent / 预订部文员 (170578)

FULL TIME

November 18, 2024

China World Summit Wing, Beijing

Shangri-La Hotels and Resort, an iconic flagship brand of the Shangri-La Group, currently operates over 80 deluxe hotels and resorts with a room inventory of over 35,000. For more information, visit www.shangri-la.com.

Perched above the heart of Beijing, China World Summit Wing, Beijing overlooks the grand cityscape. From level 64 onwards of the China World Tower, this sanctuary of luxury sits at the very hub of Beijing’s CBD, right above China World Shopping Mall and China World Trade Centre.

Highest Hotel in Beijing (330 m).

278 rooms and suites of China World Summit Wing, Beijing are among the largest in the city. Each features floor-to-ceiling windows that open up to stunning views of Beijing.

Four designer restaurants, two bars and a lounge, and four exclusive venues devoted to private dining are sure to delight.

Conference Facilities featuring a 2,262 square metres Summit Ballroom, a 714 square metres China Ballroom, an Auditorium, plus a choice of 12 spacious function rooms with natural daylight for 10 to 300 people.

Outdoor rooftop Pine Garden for special event.

On top of the world, you feel like you’ve finally arrived. That’s because you’re at China World Summit Wing, Beijing, Shangri-La, the pinnacle of achievement and luxury.

We are hiring Reservation Agent.

As a Reservation Agent, we rely on you to:
Meet the booking needs of online guests.
Answer the hotel product information consultation phone, answer the guests and make relevant records.
Be familiar with room booking procedures and provide guests with the latest and most accurate room information.
Adjust and control room reservation and sales at any time.

We are looking for someone who:
Have relevant working experience in this position.
Good communication skills in Chinese and English.
Proficient in office software operation.
Have a certain ability to work under pressure and work carefully.

By applying to this position, you have read, understood and agreed to our Data Protection Policy.

(if the hyper link does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection).
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