China Job Openings
Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17
Senior Seller Consultant
November 3, 2024
- -1+ years of professional or military experience -Knowledge of Microsoft Office products and applications -Experience prospecting, qualifying, and cold-calling companies
You are anticipated to participate in/or lead initiatives/projects with cross function teams to improve both internal teams' efficiencies and external Customer and Seller experiences, such as Seller quality, Seller onboarding and delivery experiences etc. And you are also expected to handle key strategic accounts and famous brands which tend to have much more business complexities than normal Sellers.
The successful account manager will:
- Drive program adoption with strategic seller cohort across tools and services
- Assist sellers with complex issues
- Meet or exceed targets for strategic seller account management
- Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.
- Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends
- Identify and manages projects to improve customer and seller experience, working closely with internal and external teams
- Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.
- Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments
- Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
- -Experience with pipeline management skills to include utilization of Salesforce or other CRM tools -Experience and track record of exceeding sales goals
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