Thermo Fisher Scientific

Service Order Process Specialist

FULL TIME

October 14, 2024

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Thermo Fisher Scientific Inc. is seeking a highly motivated and ambitious individual to join our team as a China, AIG, China Service, Service Order Process Specialist. In this Sports/Recreation role, you will have the opportunity to work in a world-class organization that values your growth and development.

Responsibilities:

  • Issue quotations for billable services based on technical fault diagnosis, ensuring exceptional service to customers.
  • Process non-billable service orders and track parts consumption in SAP.
  • Confirm billable service information with customers, completing orders and parts consumption.
  • Invoice customers and ensure timely delivery.
  • Review and track accounts receivable regularly.
  • Assist Field Service Engineers in managing inventory of essential components.
  • Coordinate with Call Center and other functions to meet customer requirements.

Requirements:

  • Bachelor's degree required, preferably in a medical or biological field. Equivalent experience will also be considered.
  • Minimum of 2 years related working experience.
  • Good knowledge of SAP preferred.
  • Excellent communication, planning, and coordination skills.
  • Proficiency in English writing, reading, and speaking.
  • Strong MS Office skills (Excel, Power Point, Word).
  • Basic understanding of SAP.

Join our team at Thermo Fisher Scientific Inc. and make a meaningful impact in the world. Apply today at http://jobs.thermofisher.com.

Thermo Fisher Scientific Inc. is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities throughout the application process. We are dedicated to fostering an inclusive and diverse workforce where all backgrounds and perspectives are valued.
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