Kenvue

Sr. Analyst, Benefits Solutions

November 4, 2024


Description

  • Deliver day-to-day benefits, retirement and absence management services and support in accordance with Company policies and programs.
  • Identify continuous improvement opportunities and recommend solutions to improve overall outcomes, productivity, and accuracy.
  • Partner with third party vendors to ensure they deliver on Performance Standards and scope of services.
  • Respond to employee inquiries and escalations, demonstrating a high level of customer service.
  • Lead data integrity efforts to ensure employee benefits, retirement and leaves programs are being delivered according to legal and company standards.
  • Consult with Total Rewards COE and/or third party vendors on product or service enhancements and/or changes.
  • In partnership with internal business partners and third party vendors, ensure that all quality control objectives are being met.
  • Partner with managers and team leads on training for internal and third party vendor resources as needed.

Qualifications

  • 3 years relevant experience in benefits, absence administration, or retirement administration
  • Knowledge of the benefits, retirement and absence management outsourcing industry
  • Project management skills
  • Strong skill in data analysis and data processing
  • Mandarin and English fluency is required
  • Ability to manage multiple task/priorities
  • Strong customer service and responsiveness values
  • A minimum of a Bachelor's Degree is required.
  • This position may require up to 10% travel.


Primary Location Asia Pacific-China-Shanghai-Shanghai
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