The Company


Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?


J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, staunch integrity, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. We have over 100 locations worldwide. We are highly committed to all members of our community, both employees and clients. Our organization focuses on promoting a sense of community and inspiring our people to achieve results that exceed goals.

The Team and Job Summary


We are seeking a high energy contributor for a Cash Applications Specialist with superb administrative skills and a strong focus on delivering exceptional service and superior work product to our clientele based out of our Medellin, Colombia office. Your primary responsibility will be interacting with corporate clients and applying payments for projects across various disciplines from a diverse client list. J.S. Held is focused on learning and development and is continually looking to attract and retain top talent who are creative, self-motivated, and organized.


Please submit your resume in English.

Job Responsibilities

• Establish client or payor contact and initiate receivables process
• Input and allocate checks and ACH payments into company’s practice management system
• Work with Billing/Collection staff to investigate and resolve any payment application discrepancies
• High volume AR/Collection supporting the team with inquiries.
• Respond to payment inquiries (internal/external)
• Remove obstacles preventing payment
• Develop timelines and agreement with client’s on when payment will be made
• Record contact information, communications and collection efforts in our ERP system
• Follow up as necessary
• Investigate and resolve issues related to chargebacks, short payments and outstanding invoices
• Various accounting and administrative projects as assigned by management

Required Qualifications

• C1 or native Level of English.
• Experience in an insurance environment is a huge plus!
• Eye for detail and accuracy is imperative
• ERP/proprietary software experience is essential; MS Dynamics experience is a plus!
• Must be able to work independently with minimum supervision and within a team environment
• Must be able to research and reconcile
• Experience with third party payors
• Have strong Excel, MS Word and Outlook skills
• Ability to communicate in both written and verbal format
• Ability to build and maintain good relationships with clients as well as internal project managers, area leads and coworkers.
• Well organized and detail oriented
• Must be able to prioritize tasks
• Flexible and able to quickly adapt to new systems and the changing needs of a growing company.
• Associate degree or higher preferred
• This position is required to work at the office for 2 to 3 days a week.
• We work a flexible schedule, including support on some Colombian holidays, with US holidays off.

Physical and Mental Job Qualifications

• Prolonged periods sitting at a desk and working on a computer.

J.S. Held is dedicated to becoming the global leader in providing multi-disciplinary consulting services to the construction, government, healthcare, industrial, insurance, energy, legal, and technology, communities. We have diverse practice areas including Construction Advisory, Financial Investigations, Forensic Accounting & Economics, Forensic Architecture & Engineering, Surety, Environmental Health & Safety, Equipment, Toxicology, and Building & Property Consulting, among other disciplines. J.S. Held is devoted to recruiting and cultivating top industry talent to build a collaborative and diverse team of experts. We leverage our experience to provide local, cost-efficient solutions and an unrivaled client experience.

Our mission is to serve as trusted, expert advisors to organizations around the world facing high-stakes situations that demand urgent attention, exceptional knowledge, staunch integrity and objective, clear-cut analysis and advice.

Some of the Benefits We Have Include
J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely when needed
• Generous Annual Leave Policy
• Comprehensive Medical Insurance

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com and include “Applicant Accommodation” within the subject line with your request and contact information.


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