Collection Specialist
Location: Bogota, Colombia
Model of Work: Hybrid


Please Submit your CV/Resumé in English. Resumes not submitted in English will not be considered.
Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation.
Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Responsibilities

• Research and pursue past due accounts by phone and in writing
• Investigate and respond to client questions or disputes on past due balances
• Build and maintain working relationships with client procurement and payables teams
• Coordinate closely with billing teams for account handoff and collection coordination
• Communicate with sales and service departments regarding client balances and disputes
• Maintain client file notes and documentation within the Company’s ERP system
• Report weekly to management on the status of past due customer accounts
• Assist with research of differences in cash application and customer statements
• Other collections or receivable research and reporting projects as assigned
• And other duties as assigned.

Requirements

• 3+ years recent accounts receivable experience
• Experience with a variety of client billing portals
• High degree of tact and discretion
• Proficient computing skills including MS Outlook and Excel
• Strong written and oral communication skills
• Strong attention to detail, goal oriented
• Ability to interact with staff at all levels
• Fluent in English, both written and verbal

Preferred Skills

• Familiarity with ERP systems is a plus

Additional Details

• Background Check: The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver’s License Verification and Passport/ID validation.
• Visa Sponsorship: Employment eligibility to work with Quorum Software in Colombia is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable.
• Current professional card or registration in Colombia (if applicable): The successful candidate will be required to present their professional card or registration information if the role is deemed to be regulated.
• Onboarding Medical: The successful candidate will be required to undergo an onboarding medical examination prior to commencement of employment, in accordance with Colombian legislation.

Please Submit your CV/Resumé in English. Resumes not submitted in English will not be considered.


About Quorum Software
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
Diversity Statement: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.


Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department