Colombia Job Openings
Lean Tech
Lead Access Management Specialist
September 19, 2024
Company Overview:
Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.
We are seeking an experienced Lead Access Management Specialist to join our proactive and dynamic support team. In this key leadership role, you will oversee the access management systems, ensuring secure and efficient access across various platforms. As a lead, you will drive initiatives to strengthen our security posture while managing a team responsible for handling access requests and troubleshooting issues. This is a remote position, offering a unique opportunity to work with advanced access management solutions and contribute to our overall operational excellence..
Position Title: Lead Access Management Specialist
Location: Remote - LATAM
What you will be doing:
-
Lead and oversee the end-to-end access management process, ensuring compliance with security protocols and internal policies. -
Manage the onboarding process for new personnel, coordinating with HR to create and assign user accounts with appropriate access levels.
-
Review job titles and match them to existing roles, determining appropriate tools and permissions (e.g., Share Point access for Business Analysts).
-
Supervise and handle role transfers, ensuring accurate updates to access levels and toolsets for employees moving into new positions.
-
Administer, install, and troubleshoot Windows software and tools as needed.
-
Maintain and update system records and access levels for relocated personnel or changing job requirements.
-
Ensure prompt revocation of access for departing employees, managing termination requests securely and efficiently.
-
Played a key role in supporting the implementation of large-scale programs, such as the Virtual Radiology Assistant initiative, ensuring proper access for over 3,600 radiologists across the enterprise.
-
Document processes, updates, and troubleshooting efforts clearly, ensuring a well-maintained knowledge base.
-
Lead incident response efforts, including providing after-hours and weekend support based on the level of incident and operational demands.
-
Collaborate with cross-functional teams, guiding junior team members and sharing best practices.
Requirements & Qualifications:
To excel in this role, you should possess:
-
Proven leadership experience in access management or IT support, with a deep understanding of access control systems.
-
Hands-on experience with Service Now ticketing systems.
-
Proficiency in troubleshooting and resolving complex access management issues.
-
Strong understanding of security protocols and compliance related to access management.
-
Ability to manage desktop software licenses in line with company policies and contractual compliance.
-
Experience with remote access tools such as VPN (Watch Guard Branch Office, Watch Guard SSL VPN) and Mobile Access.
-
Service Now certification(s) is a plus.
-
OKTA experience is highly desirable.
-
Exceptional communication and interpersonal skills, with a strong customer service mindset.
-
Strong problem-solving abilities, with a proven track record of managing pressure effectively.
-
Adaptability and a continuous improvement mindset.
-
Ability to lead and mentor a team, working collaboratively across departments and sharing knowledge effectively.
Why you will love Lean Tech:
-
Join a powerful tech workforce and help us change the world through technology -
Professional development opportunities with international customers
-
Collaborative work environment
-
Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
New Job Alerts
Brava Business Solution LLC
Gerente Comercial - Sales Manager
Usaquén
FULL TIME
November 7, 2024
View Job DescriptionOrganizacion de viajes Siempre Colombia
Analista Contable
Bogota
FULL TIME
November 7, 2024
View Job DescriptionLooking for similar job?
Stockholm Environment Institute
Research Team Leader
Bogota
FULL TIME & CONTRACT
August 27, 2024
View Job Description
Gorilla Logic
Practice Lead – Delivery Transformation
FULL TIME
August 27, 2024
View Job Description
American Airlines
Sr Accounting Specialist/Lead Accounting Specialist, International Accounting - Colombia BOG
Bogota
August 28, 2024
View Job DescriptionCorebridge Solutions
Bilingual Lead Developer - Part Time
PART TIME
August 29, 2024
View Job DescriptionSee What’s New: Lean Tech Job Opportunities
Lean Tech
Senior Full Stack Developer (Java and Angular) focused on Back-end
Medellín
November 7, 2024
View Job Description
New Job Alerts
Brava Business Solution LLC
Gerente Comercial - Sales Manager
Usaquén
FULL TIME
November 7, 2024
View Job DescriptionOrganizacion de viajes Siempre Colombia
Analista Contable
Bogota
FULL TIME
November 7, 2024
View Job Description