Colombia Job Openings

RVStaffing

Operations Manager (English, On-site)

Medellín

FULL TIME

September 17, 2024

Red Valley, the fast-growing company in Medellin, is looking for an experienced Operations Manager to join our team!
Our Operations Manager will be responsible for interviewing, selecting, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of.
What You’ll Do:
  • Manage Office inventory/invoices
  • Managing Office repairs
  • Facilitating Recruiting
  • Receiving and addressing general office concerns
  • Organizing cultural activities (monthly lunch, game nights, holiday party)
  • General Check-ins, discuss office/agent concerns with management to address proper plan of action
  • General office introduction for ALL New hires - VIP Video
  • Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor)
  • Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor
  • Coordinating staff issues with supervisors and HR
  • Assist with new employees onboarding
  • Create a sustainable system for the Call Center - SOP
What You’ll Bring:
  • C1 English level
  • Experience in leadership of groups of 30+ members
  • Overall leadership experience of 3+ years
  • Full knowledge in computers and software oriented
  • Ability to communicate effectively
  • Punctuality, organization, initiative, time management and attention to detail
We Offer You:
  • Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
  • Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
  • One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
  • Private health insurance for you plus a family member.
  • Special daily lunch discount with our associate restaurants around Mall La Frontera
Job Type: Full-time
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