Company Description
Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.

Job Description
As an aide to both the IT Infrastructure and Development teams, you will help support existing systems 24x7 and responsible for administering DB2LUW environments on AIX and LINUX environments. Provide support for High availability systems (HADR), large RDBMS partitioned (DPF) database environments on-prem and Cloud.
Provide support for the product development process following the product roadmap for maintenance and enhancement such that the quality of software deliverables maintains excellent customer relationships and increases the customer base.
You will report to the Database Operations Director.
Responsibilities:

• Support DB2LUW Databases V11.5 and Mongo Db environments.
• Support multiple Development, UAT, and Production environments
• Support high availability environments using HADR, Q-Replication, Attunity, or other software.
• Perform database software installs, patching, upgrades, execute utilities, and assist in tablespace management
• Perform change control requests (code deployments)
• Monitor database performance and trouble-shoot log utilization, locking conditions, and poorly performing SQL.
• Participate in SQL access plan analysis
• Monitor and tune DB2 databases (V11.5) and Mongo DB
• Handling user requests is a given.
• Participate in on-call 24X7 support of production systems on a rotation basis with other team members
• Ensure high Database availability in collaboration with the team
• Ensure alignment with current IT standards and controls
• Additional responsibilities include providing support for installations, upgrades, and other work as requested

Qualifications

• Typically requires a bachelor's degree (in Computer Science or related field) or equivalent, and 5 years of related experience.
• Knowledge supporting DB2LUW databases. HADR and DPF are beneficial.
• Familiarity of large RDBMS systems including DB2LUW partitioned (DPF) database implementations
• Experience in review of Access Plans with the dba team and developers to make recommendations
• Familiarity with multiple data movement utilities
• Working knowledge of any Cloud Environment (AWS, Azure, GCP)
• Understand tablespace types, utilization, and management
• Shell or other scripting skills
• Practical experience monitoring databases with teammates to tune and provide a high availability service
• Knowledge of federated databases is beneficial
• Receptive to change
• Knowledge sharing and creation of knowledge articles
• Teamwork and collaboration soft skills
• Strong strategic process and procedure methodology with attention to maintaining robust audit controls
• Ability to work within different cultural environments
• Ability to work within multi-lingual environments
• Ability to work with the implications of different cultural and business environments across the company

Additional Information
This is a permanent home-based role in Costa Rica. No relocation available.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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