Costa Rica Job Openings

Havas Group

Director of Operations

FULL TIME

August 19, 2024

Hybrid
Agency :
Prose On Pixels
Job Description Summary :
Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking for a Director of Operations with a strong background in Digital Production to join our growing team and lead our Costa Rica operation.

This role will contribute to drive the operational excellence, oversee the day-to-day activities and functions within the organization. Ensure seamless operations, managing resources effectively, optimizing processes for efficiency, and leading teams towards achieving performance targets. This entails strategic planning to align operational activities with organizational goals, identifying areas for improvement, and implementing changes to enhance productivity and reduce costs.
Excellent leadership skills, a strategic mindset, and the ability to effectively collaborate with teams across different regions are required.

At our company, we foster a positive and collaborative culture where your contributions are valued and celebrated. If you thrive in an environment that offers both freedom and responsibility, and if you're passionate about making our team more efficient and effective, we want you on board.
Job Description :
Key Responsibilities:
Senior Leadership and Business Operations:
Lead and manage all aspects of local business operations, including production capabilities and client delivery teams.
Provide strategic direction to ensure operational efficiency and contribute to the company's overall performance.
Act as the senior leadership figure in the country, influencing the success of in-market operations.
P&L Responsibility and Financial Performance:
Oversee the financial health of operations, including full profit and loss (P&L) responsibility.
Set and manage annual budgets, ensuring alignment with company financial goals.
Analyze financial reports to identify opportunities for improvement and implement strategies to drive sustainable growth.
Client and Industry Visibility:
Serve as a visible leader to clients and the industry, enhancing the company's reputation.
Guide client teams and studios in delivering high-value production services, ensuring client satisfaction and trust.
Strengthen client relationships and support business development initiatives.
Global Coordination and Collaboration:
Work closely with global leadership and key company figures to develop a cohesive content production offering.
Ensure that local operations align with global strategies and contribute to the company’s competitiveness in the global market.
Collaborate with international teams to share best practices and optimize processes.
Operational Efficiency and Process Improvement:
Design, implement, and manage best practices for offshore studio processes to enhance operational efficiency.
Continuously analyze operations to identify areas for improvement and implement process enhancements.
Drive initiatives to optimize revenue and margin potential while maintaining high standards of production quality.
Team Leadership and Culture Building:
Lead and mentor a diverse team, fostering a culture of collaboration, innovation, and excellence.
Oversee the recruitment, onboarding, training, and supervision of staff, ensuring that the team operates at its best.
Promote a positive work environment that supports employee development and aligns with the company’s values.
Requirements & Skills:
  • Bachelor's degree in a relevant field (e.g., Digital, Advertising, Operations, Business Administration) required; Master's degree preferred.
  • Minimum of 6 years of experience in operations, with a focus on process improvement, KPIs tracking, production workflow, business improvement
  • Proven experience in a senior operations role, ideally within a production or content-driven industry.
  • Strong financial acumen, with experience managing P&L and budgeting.
  • Excellent leadership and team management skills, with a track record of building and guiding high-performing teams.
  • Exceptional communication and interpersonal skills, with the ability to influence at all levels of the organization.
  • English Proficiency C1
  • Ability to work collaboratively in a global environment and manage complex operational processes

Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
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