Healthcare Sales Representative - Costa Rica

Costa Rica Job Openings

Insight Therapy Solutions

San Jose

FULL TIME

September 3, 2024

Company Overview:
Insight Therapy Solutions is a rapidly growing mental healthcare organization dedicated to improving the well-being of individuals and communities through innovative mental healthcare solutions. As we continuously expand our reach to provide quality healthcare services to those in need, to support our mission and drive growth in the healthcare sector, we seek a dedicated Healthcare Sales Representative who shares our passion for positively impacting people's lives.
Job Description:

Reaching out to clients and leads by phone, email, and fax
Contacting and persuading the leads and clients who are on the waitlist to schedule talk therapy sessions with available therapists who match their needs
Answering inbound calls, replying to emails, and performing outbound calls for missed calls
Understanding clients through quality conversations
Developing rapport with clients by demonstrating a friendly, caring, and helpful manner to put them at ease
Accurately records all information in the system/s in real-time
Handling other tasks as assigned by management
Collecting necessary demographic and insurance information, and handling referrals and clinical history to match clients with the most suitable provider/therapist
Utilizing an EHR system in scheduling appointments, recording client information during the intake process, and updating stored information as necessary
Presenting and offering our service/s to:
Doctors, clinics, hospitals, etc., for referrals
Private and government companies for their employees’ needs
Communicating regularly with key referral sources to ensure proper placement

Skills/Knowledge:

Strong sales, persuasion, and organizational skills
Ability to work independently in a remote setting
Ability to adapt to industry changes in policies and procedures
Strong interpersonal skills, including written and oral communication skills
Excellent English language proficiency, written and spoken
Knowledge of USA insurance eligibility is an advantage but not required.
Ability to quickly learn, adapt, and navigate different software, such as Thera Nest, EZ Claim, Google Workspace, Ring Central, Zoho, etc.
Strong analytical and data-gathering skills
Ability to work well with clients in mental or emotional distress
Comfort dealing with ambiguity and the ability to work independently
Ability to work well within a team
Strong problem-solving skills with the capacity to quickly identify and address solutions to complex situations

Qualifications/Requirements:

Must have at least two years prior Sales experience, preferably in US Healthcare or mental health services
Experience in working remotely or in a BPO company is preferable
System Requirements:
Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB)
Internet connection should have at least 10Mbps

Work Hours:

Full-time (40 hours a week)
Monday-Friday
8 AM-5 PM Pacific Time (1 hour lunch and 2 15-minute break)

To apply:
To proceed with your application, please fill out our Online Application Form: https://form.jotform.com/insighttherapy/online_job_application
Job Type: Full-time
Application Question(s):

What is your expected salary in USD?
When is your soonest availability to start?

Experience:

Customer Service: 1 year (Preferred)
Sales: 1 year (Preferred)
US Healthcare: 1 year (Preferred)

We regret to inform you that this job opportunity is no longer available as it has expired

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