Job Description: Non-Technical

• Good knowledge of available products (laptops, cell phones and peripherals)

• Good verbal and written communication, specifically dealing with stakeholders at all levels.

• Must have: Organization skills and well-structured working approach. Ability to set priorities.

• Must have: Knowledge on end-to-end IT Asset Management and IT hardware/SIM card lifecycle management.

• Must have: Ability to manage end to end customer requests and attention to details when gathering requirements.

• Good knowledge on ITIL framework and best practices, Compliance Management.

• Good to have: Knowledge about Purchase Orders

• Good to have : Knowledge on usage of SAP, ERP tools, ticket management systems.

• Good to have : Working knowledge of excel and Power Point.

Requirements
English: Advanced
100% On site (San José, Costa Rica)
Local Standard Business hours (Monday to Friday)


Benefits
Law Benefits
Courses and certifications