Costa Rica Job Openings

TE Connectivity

Manager Accounts Receivable

Escazú

August 27, 2024

Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency

What your background should look like:

This position will report to the O2C Process Delivery Lead and lead O2C teams in the planning, management and delivery of in scope processes including Accounts Receivables, Cash Application, Credit, Dispute Management, Collections and any other related managerial and decision activities. Key responsibilities include:

o Manage O2C teams. Ensure quality and efficiency of work produced. Hold regular meetings, coach and mentor team, recognize key employees.
o Be a Subject Matter Expert for O2C related topics
o Organize/ participate in regular ops calls, point of contact and escalations
o Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica
o Oversee escalated AR, collections, cash applications, credit issues, dispute management and ensure timely resolution
o Support as needed, customer negotiations in order to secure adequate guarantees for credit lines
o Oversee region’s receivables collection activities, including unique collections plans, bankruptcy or special action notices and placement of accounts with collection agencies
o Provide local O2C Process Lead, Finance Directors/Controllers with bad debt reserve recommendations per corporate policy
o Appropriately manage and escalate issues with process lead (E2E Manager) and Stakeholders
o Perform regular performance evaluations of staff members
o Ensure robust compliance environment with applicable policies, procedures and processes
o Ensure fulfillment of Key Performance Indicators (KPIs) and Service Level agreements (SLAs), continuously improving on performance benchmarks,
o Proactively monitor and operate a robust SOX and internal control environment
o Build strong relationship with key stakeholders

Experience:

5+ years of relevant experience in a financial shared service center supporting multiple countries / business units, people management experience
2.5+ years of team leadership experience
Diversified Industrial Products/Manufacturing industry experience preferred
Prior experience in managing O2C functions in a shared services environment
Deep understanding of end to end O2C processes and associated technology platforms
Ability to work in culturally diverse teams with many levels of personnel

Knowledge:

Undergraduate degree in Finance / Accounting
Strong written and oral communication skills
Proficiency in English
Strong accounting background

Leadership Attributes:

Ethics and Integrity: Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn’t misrepresent self or others for personal gain; Doesn’t shrink from personal responsibility
Organizational Agility: Developing the ability to maneuver effectively through complex organizational situations; Learning how to get things done both through formal channels and the informal network
Business Partnership: Contributes to the creation and execution of the company/segment/BU strategy; Learning to drive business performance and value creation by providing business insights

Competencies

SET : Strategy, Execution, Talent (for managers)

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