Costa Rica Job Openings

Amazon Support Services Costa Rica SRL

Production Planning Analyst, Latam Production Planning Team

Heredia

FULL TIME

October 31, 2024

  • Bachelor’s Degree in Engineering, finance or related field
  • Effectively communication (verbal and written) and interpersonal skills and an ability to effectively communicate with senior level in the business and technical teams.
  • Advanced Excel skills
  • Strong sense of ownership and customer obsession
  • Strong problem solving and troubleshooting skills and an ability to provide creative solutions to complex problems
  • Team player: Strong, demonstrated ability to work across cross-functional teams, and focus on quality and customer evangelism
  • Ability to deal with ambiguous problem statements
Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.

Global Finance Solutions (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Production Planning Analyst to support our Latam Production Planning team.

At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon’s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers’ experience. We are looking for a passionate, analytical and technical person to work with us on innovating and improving our processes on behalf of our customers across different geographies. If you are someone who has shown success in analyzing, diving deep in complex data, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you.

Key job responsibilities
The Production Planning analyst will be expected to deliver weekly capacity plans for Amazon fulfillment centers (FCs). These capacity plans will help influence network level strategic decisions through partnering with senior stakeholders in the FC as well as the network. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate the ability to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations’ leadership, HR, finance leadership, supply chain and transportation teams of the network they will plan for.

  • 2+ Years Experience
  • Experience in Operations, demand and Capacity Planning or Supply Chain
  • Experience in SQL/VBA or any visual analytics platform like Power BI or Tableau
  • Experience with performance metrics
  • Ability to build scalable analytical models
  • Direct experience in quantitative research or analyses
  • Master’s degree (Business, Engineering, Statistics or related field)
  • Portuguese as second language
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