ABOUT UA/UNIFORM ADVANTAGE BRANDS
For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart.As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space, most of our global team members in Costa Rica are able to work exclusively from home.

ABOUT THE ROLE
Seeks to continuously improve test processes (Root Cause Analysis, Correction, and Prevention). Responsible for the management and coordination of all testing activities on assigned projects. Providing continuous review and recommendations for improvement of processes related to status reporting/dashboarding and QA. Coaches and supports the team.

WHAT YOU’LL DO

• Lead the QA team in establishing and refining best practices, standards, tools, templates, guidelines, and how-to references and promote them through clear communications that encourage adoption.
• Facilitate disciplined, consistent, and transparent management of quality assurance.
• Develop and implement a regular reporting cadence for software and platform quality.
• Manage, coach, and mentor team members; build and develop a cohesive team to lead a software quality assurance function.
• Standardizing testing procedures: examine code and execution of code in various environments. Verify specific actions or functions of code.
• Partner with developers to create test cases (manual and automated) and execute them as part of the software development lifecycle.
• Provide feedback with testing results.
• Recommend improvements in software to enhance user experience.
• Motivate the development process for efficiency and performance.
• Maintain updated knowledge of industry trends and advancement.

WHAT YOU’LL BRING

• Bilingual (English & Spanish) is required for this position. Must demonstrate the ability to read, speak, and write in English.
• High School Diploma or equivalent, AS/AA - Computer Science preferred.
• 5 years of experience in Software Testing.
• 2 years of experience as Team lead.
• Experience in testing methodologies.
• Testing and setting up automated testing frameworks.
• Proficiency in designing, developing, and implementing automated testing frameworks for the web.
• Excellent problem-solving, organizational, and analytical skills, with sharp attention to detail.
• Excellent time-management skills and be able to work efficiently with minimal supervision.
• Experience with software development life-cycle methodologies such as SCRUM and Agile.

WHERE YOU’LL WORKREMOTE – Work from Home
Have workplace flexibility - you’ll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during the core business hours for their team. Company computer equipment is provided for business use.

PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits that address both your health and financial needs.

• Private medical insurance
• Life insurance
• Employee Assistance Program – self-care and support for life’s everyday challenges
• Continuous remote work
• Paid vacations
• Holiday Pay
• Social Security coverage (CCSS)
• Workers Insurance coverage (INS)
• Referral Program - Get paid to work with Friends
• Regular Recognition, Social Activities, and Events – Mandatory Fun

UA IS AN EQUAL OPPORTUNITY EMPLOYERAs an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.