Costa Rica Job Openings
CRDF Global
Security Operations Center (SOC) Analyst - Costa Rica
San Jose
FULL TIME
August 13, 2024
Position Overview:
As a SOC Analyst, you will play a pivotal role in supporting the Senior Program Manager in the day-to-day oversight of program performance. This dynamic position involves contributing to the technical delivery essential for establishing an interim v SOC (Virtual Security Operations Center) and subsequently, a permanent national SOC in Costa Rica. You will be a hands-on technical leader, responsible for the successful execution of CRDF’s contract engagements, with a special focus on deploying a VSOC within MICITT's cybersecurity operations center. This role demands the ability to execute with guidance from the Senior Program Manager, anticipate customer needs, and proactively meet those needs. Your primary responsibility will be ensuring the timely and high-quality delivery of all project deliverables.
Responsibilities:
At CRDF Global, we are committed to promoting diversity, equity, inclusion, and accessibility (DEIA) in all aspects of our operations. We recognize that fostering an inclusive environment that celebrates and embraces diverse perspectives is not only essential for our organizational success but also crucial for the advancement of security, global health, and development worldwide. We understand that by fostering diversity in a global manner, embracing inclusion, and prioritizing accessibility, our organization will become stronger and more innovative in identifying solutions to the world’s complex challenges.
For immediate consideration, please apply today. This is a contractor position open to citizens of Costa Rica who are currently residing in the country. Candidates must be able to work full-time in Costa Rica. Relocation is not included.
Job Type: Full-time
Pay: From ₡2,340,000.00 per month
Ability to commute/relocate:
Expected Start Date: 02/09/2024
As a SOC Analyst, you will play a pivotal role in supporting the Senior Program Manager in the day-to-day oversight of program performance. This dynamic position involves contributing to the technical delivery essential for establishing an interim v SOC (Virtual Security Operations Center) and subsequently, a permanent national SOC in Costa Rica. You will be a hands-on technical leader, responsible for the successful execution of CRDF’s contract engagements, with a special focus on deploying a VSOC within MICITT's cybersecurity operations center. This role demands the ability to execute with guidance from the Senior Program Manager, anticipate customer needs, and proactively meet those needs. Your primary responsibility will be ensuring the timely and high-quality delivery of all project deliverables.
Responsibilities:
- Cybersecurity Operations: Lead and manage cybersecurity operations management and project management.
- Quality Assurance: Ensure project-defined deliverables are provided on time and have undergone quality review, including SOPs, Configuration Guides, Training Documentation, and Project Schedules.
- Resource Management: Provide a resource scheduling roster that demonstrates no service gaps, even during personal emergencies or planned non-emergency resource time off.
- Stakeholder Collaboration: Collaborate with external stakeholders to understand operational needs and develop effective processes.
- Industry Awareness: Maintain a current understanding of industry trends, emerging cyber threats, and new solutions that may impact the CSOC environment.
- Alignment: Collaborate with key stakeholders across the organization to ensure that the CSOC aligns with business objectives, mission, and values by developing comprehensive CSOC strategies and tactics.
- Communication: Participate in routine and periodic status meetings with key customer personnel, even on short notice, to convey the status and risks.
- Policy Development: Develop policies, instructions, standards, and procedures around security operation functions.
- Audit Support: Provide Metrics and Artifacts supporting audit activities.
- Project Review: Continuously review project implementation activities to ensure maximum coordination and collaboration.
- Relationship Building: Facilitate coordination and develop relationships between CRDF Global and key in-country technology stakeholders.
- Additional Duties: Perform other duties and responsibilities as assigned.
- Education: A bachelor’s degree in information technology, engineering, or a related field is strongly preferred.
- Experience: You should have a minimum of 7 years of experience in Information Technology, including a minimum of 4 years in a leadership role leading and managing a SOC.
- Certifications: Preferred certifications include CISSP or CISM, and PMP would be an asset.
- Frameworks: You must have experience with industry-standard frameworks such as ISO, NIST, and PCI, along with best practices.
- Incident Response: Demonstrated experience in leading the development of incident response plans and SOPs, customer report creation, and managing the identification, triage, and response of security events.
- Client Relations: Proven ability to form strong client relationships.
- Skills: Excellent interpersonal, interviewing, analytical, and problem-solving skills are essential to address variable situations. Strong communication, supervisory, and time management skills are also crucial.
- Expertise: Domain expertise and implementation experience providing best practices and recommendations to resolve project challenges, both business and technical.
- Presentations: You should have proven experience in leading and executing executive presentations, demonstrations, and reporting.
- Communication: Excellent communication skills, both written and oral, are necessary to communicate effectively with department executives.
- Familiarity with CSOC tools such as Splunk, Crowdstrike, Forescout, Tenable SC, Tenable IO, Fire Eye, En Case/Open Text Digital, Big Fix, Symantec Endpoint Protection (SEP), Maa S-360 (IBM Maa S-360), Okta, Cortex XDR, Cortex XSOAR, Prisma, Panorama, z Scaler, Armis.
- Additional certifications like PMP, CISSP, or CISM would be advantageous.
- Experience working with the Department of State and/or other Government agencies or ministries is a plus.
At CRDF Global, we are committed to promoting diversity, equity, inclusion, and accessibility (DEIA) in all aspects of our operations. We recognize that fostering an inclusive environment that celebrates and embraces diverse perspectives is not only essential for our organizational success but also crucial for the advancement of security, global health, and development worldwide. We understand that by fostering diversity in a global manner, embracing inclusion, and prioritizing accessibility, our organization will become stronger and more innovative in identifying solutions to the world’s complex challenges.
For immediate consideration, please apply today. This is a contractor position open to citizens of Costa Rica who are currently residing in the country. Candidates must be able to work full-time in Costa Rica. Relocation is not included.
Job Type: Full-time
Pay: From ₡2,340,000.00 per month
Ability to commute/relocate:
- San José, Provincia de San José: Reliably commute or planning to relocate before starting work (Required)
- SOC: 3 years (Required)
- English (Required)
Expected Start Date: 02/09/2024
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