Costa Rica Job Openings

DHL Express

SENIOR ANALYST

Heredia

FULL TIME

September 30, 2024

(2400ABL)

Costa Rica-Costa Rica-Heredia La Rivera de Belen | Full-time | Permanent | Mixed Shift

Would you like to be part of the most international company in the world?

A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives.

Discover the spirit of DHL EXPRESS and make your next career move today!

Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world.

Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL EXPRESS is dedicated to being a great place to work.

Would you like to be part of a business that connects people across the globe? The more we connect, the better life on Earth becomes.

We reward and promote whenever we can, whether it’s through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we’ll help you realize your full potential and become a specialist in your area.

Position Summary

We have an immediate career opportunity for a qualified Sr Denied Party Analyst at our Americas Screening Center in Costa Rica. The Sr Denied Party Analyst will assist the DPS Supervisor and Managers with denied party validations.

This position is for the day shift, located at our DPS center in Costa Rica

Key Accountabilities

This individual will be key in auditing and ensuring compliance under the International Traffic in Arms Regulations (ITAR), Foreign Trade Regulations (FTR) and Export Administration Regulations (EAR), Office of Foreign Assets Controls (OFAC) and Code of Federal Regulations (CFR) for US import, export and transit transactions.

Perform Denied Party (DP) match review research and validation
Update Denied Party tracker
Work with Customer Service, Sales, Legal Department, the US Government, and Customers to resolve DP escalations
Research potential violations and work with Operations, Customers, and the US Government on solutions to problems with DP shipments
Assist in developing and delivering training
Act as a resource for questions by Operations
Assist with review and update of import and export compliance policies
The individual must possess the ability to perform detailed research in multiple internal IT systems, the internet, and hard copy files.

Skills & Qualifications

Bachelor’s degree or current student (business administration; law; regulatory affairs or equivalent) preferable.
2 years experiences in analyst, fraud, data analyst, customer services or equivalent.
Excellent oral and written communication, problem solving and interpersonal skills.
Familiarity with the process of reviewing and working within denied party screening applications.
Knowledge of and proficient at using Microsoft Office (Word, Excel, Outlook, Access, Project). Power BI, database and web-based applications preferable.
Fluent English and Spanish language is a requirement.

Desiderable

1 year experience in logistics or customs preferred
Basic understanding of export controls laws and regulations is preferred including knowledge of the ITAR, FTR, EAR and OFAC.
Basic understanding of import and In bond transfer processes and regulations.

Posting Legal Entity DHL Customer Support (Costa Rica) S.A.

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