Costa Rica Job Openings
Amazon Support Services Costa Rica SRL
TFAW Program Manager , Vendor Investigations & Transaction Accuracy
Heredia
FULL TIME
October 9, 2024
- 5+ years in program management
- 3+ years of financial planning and forecasting
- Experience in leading cross-functional teams and managing stakeholder relationships across multiple departments.
- Excellent communication and presentation skills, with a focus on executive-level reporting.
Key job responsibilities
Audit Ownership: Lead goal audits across eight TFAW programs, validating the accuracy of reported savings by thoroughly reviewing backup documentation and methodologies
Month end reporting: Own the creation of month end, quarter end, and year end reports to provide to senior leaders
Stakeholder Engagement: Conduct entrance meetings with key stakeholders to define the scope and objectives of the audit and gather any concerns.
Risk Assessment: Perform a comprehensive risk assessment and develop a detailed test plan to identify risks within the program processes.
Audit Reporting & Action Plans: Lead final meetings to communicate audit results, prepare audit reports, and develop action plans to address identified issues. Ensure follow-up with stakeholders on action items to verify successful completion.
Process Improvement: Recommend improvements to processes, policies, and methodologies to mitigate future risks in TFAW programs.
Continuous Monitoring: Organize and lead periodic meetings to review progress on action plans and confirm that all corrective measures are implemented.
Investigation Oversight: Verify that the action plans for each investigation are complete, ensuring successful outcomes.
Executive Communication: Prepare and present monthly and quarterly summaries for senior leadership and stakeholders, contributing to business reviews and strategic planning.
Op Ex Tracking: Maintain and update operational expenditure (Op Ex) tracking for TFAW programs, ensuring accurate documentation of headcount, requisitions and capital expenditures.
Strategic Planning: Collaborate with program managers and senior executives (SVP) to draft the annual operating plan, consolidating headcount, risks & opportunities (R&O), and budgetary elements from all eight programs.
About the team
Theft, Fraud, Abuse, and Waste (TFAW), within Finance Operations (Fin Ops), detects and prevents theft, fraud, abuse, and waste from vendors, carriers and employees globally
- Strong accounts payable (AP) background is required, with experience in audit, internal control, or quality assurance (QA) being essential.
- Proficiency in data analysis, reporting, and visualization tools such as Quick Sight, Tableau, or similar platforms.
- Strong problem-solving and process improvement skills, with the ability to recommend strategic changes to enhance program outcomes.
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