Responsibilities

• Shape customer expectations and align outcomes with customer requirements with focus on business value.
• Perform configuration of the Splunk ITSI and Observability product suite to meet the customer requirements.
• Facilitate appropriate workshops and other sessions to capture technical requirements.
• Provide oversight at key achievements and manage expectations during implementation

Requirements

• Self-starter; demonstrates initiative and leadership across projects and within the team
• Consistently delivers high quality results, including on-time quality deliverables and meeting project timelines
• Identifies and exploits future opportunities to drive additional value
• Successfully handles stakeholder expectations through strong communication and documentation.
• Strong interpersonal skills.
• Continuously improves solution knowledge.
• Experience in delivering IT Operations Management solutions
• IT Monitoring and Automation domain expertise in operations management software specialisms
• Demonstrable experience deploying software monitoring solutions and associated infrastructure, in both on-premise and cloud environments
• Configuration experience with Windows, Linux operating systems and databases such as, SQL, Oracle or DB2
• Cloud implementation experience e.g. AWS, Azure. Certification preferred
• Strong technical implementation experience in Splunk ITSI or similar product sets e.g.
• IBM, Netcool, Microfocus ITOM, BMC True Sight, Cherwell, Ivanti, Service Now
• Technical implementation experience defining metrics, thresholding, and reporting baselines
• Proficient in English, both written and spoken
• Driver's license is required

Education

• Bachelor’s Degree in CS or relevant technical field experience plus a minimum of 3 years of related IT Operations experience
• ITIL Certification or similar framework preferred.

Note:
Base Pay Range
Czech Republic
Base Pay: CZK 900,000.00 - 1,237,500.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.