Primary focus of Senior Process Specialist is to ensure Process and System governance and deliver standardization and simplification. To this purpose, this role will work closely with the Procurement teams as well as Global Process Owners and Technology teams on topics as process & system enhancement & improvement and performance & knowledge management.

Major accountabilities:

Process and Systems Guidance

• Provide consultation and guidance on sourcing and contracting process and activities within the enterprise system.
• Act as a Source to Contract SME and actively participate in improvement projects as requested.
• Develop and deliver training sessions to ensure all users are proficient in the S2C Process and Systems. Provide direct support to end-users on related matters.

Process Improvement

• Assess current S2C processes and identify areas for improvement, addressing root causes of inefficiencies.
• Lead quick-win initiatives and drive continuous improvement based on feedback and performance metrics.
• Collaborate with Functional experts and Procurement to foster standardization.
• Drive enhancements in the S2C enterprise system and process.

System Enablement

• Collaborate with internal teams to customize and optimize systems in scope, ensuring they meet the organization needs.
• Lead or support the implementation of new guidelines, systems or functionalities across the procurement organization.
• Maintain systems’ interface, documentation and templates up to date according to the end-user needs.

Governance

• Utilize Data and Analytics to monitor system and process performance and adoption.
• Develop and track Key Performance Indicators (KPIs) to measure efficiencies. Prepare reports and analysis in the enterprise system, providing insights for leadership.
• Conduct periodic checks against defined procedures. Monitor and identify issues or non-compliance cases to ensure Procurement remediates/stops non-compliance.
• Serve as the escalation point for unresolved delivery issues, providing effective business support.

Minimum Requirements:

• University/Advanced degree in Business Administration/Economics/Finance/Statistics or related areas.
• Minimum 4 years of experience working in a global environment in a similar position.
• Familiarity with SAP (Ariba).
• Familiarity with Procurement processes from Source to Contract.
• Proven expertise in managing macros, data and analytics.
• Root Cause Analysis and Problem-Solving.
• Ability to engage with business & influence stakeholders across multiple business units.

Preferred

• Background in process improvement methodologies such as Lean, Six Sigma, or the Theory of Constraints.

Languages

• English.

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Operations

CTS

Czech Republic

Prague

CZ02 (FCRS = CZ002) Novartis s.r.o

Procurement

Full time

Regular

No