ABOUT THE JOB

• You build up and maintain relationships with our customers to maintain and improve our customer satisfaction.
• You are responsible for on-site installation and commissioning of our equipment.
• With corrective- and preventive maintenance you help our customers to run their business smoothly.
• Equipment qualification and validation is as well a part of your tasks.
• You support customers on the phone or online to clarify and solve technical issues.
• You offer maintenance contracts and you provide customers with appropriate technical advice and recommendations.

COMMITED TO YOU

YOUR QUALIFICATIONS

• You have a technical background (preferably incl. electronic background).
• You have experience as a Field Service Engineer or in a comparable role.
• You are able to troubleshoot, test, repair and service technical equipment and applications.
• You are able to work independent, but also being a team-player and work together with your colleagues in sales and customer service to meet the customer’s needs.
• You have curiosity and pleasure in learning new methods/techniques.
• You are self-organized and stand for “hands-on mentality”.
• You can work with Microsoft Office programs.
• High willingness to travel (70%), also to other European countries (including air travel).
• Fluent English skills (verbally and in writing), fluent Danish skills.
• Driving license class B and driving experience

OUR OFFER TO YOU

• A competitive salary depending on your educational background and experience.
• A pleasant and informal workplace in which we share knowledge and support each other.
• A strong focus on your development, e.g. through one-on-one meetings, coaching and international (product) trainings, 24/7 access to our own learning platform "I&L Academy".
• Specific training on our high end products, so that you can provide an excellent level of service.
• An environment of equivalence with respect for each other`s knowledge and experience.
• Company car
• Hybrid work