Denmark Job Openings
Projectum
Support Consultant
Aarhus
FULL TIME
November 4, 2024
Are you technically skilled, strategically minded, and ready to make an impact for our customers? Join us at Projectum as a Support Consultant!
Your Role: What You’ll Be Doing
By bridging technical needs with business objectives, you’ll help customers achieve maximum value and operational stability from their solutions while nurturing strong relationships. You’ll work alongside team members on project deliveries and independently resolve incoming tickets. In a typical week, you can expect to spend approx. 1-2 days on project deliveries, 2 days on tickets, and the remaining time is focused on customer service, including maintaining and enhancing our overall guidelines and objectives, from a Service & Support point of view.
Key Responsibilities:
- Technical consultancy: Apply your Power Platform and Azure knowledge to resolve tickets, configure solutions, and provide expert technical support that keeps our customers moving forward.
- Customer engagement: Own the customer journey through proactive ticket updates, and scheduled Ticket Status and Business Review Meetings to keep everyone aligned.
- Service and governance: Oversee ticket delivery, invoicing, and convey updates on community trends and customer feedback across CSAT and NPS.
- Collaboration: Escalate complex issues seamlessly to our product teams, ensuring a cohesive service experience that aligns with Projectum’s high standards.
What you’ll bring
We’re seeking a consultant who blends technical expertise with a genuine passion for customer service and success.
- Experience: 2-3 years in a technical role (e.g., consultant, superuser, or technical support professional) with a background in customer relationship management.
- Technical skills: Deep knowledge of Microsoft Power Platform and/or Azure, ideally with experience in Project, Portfolio, and Resource Management, Time Management, Product Development or methodologies like OKR, Agile or hybrid frameworks.
- Communication: Fluent in Danish and English, you’re skilled at translating technical details into customer-friendly language, fostering strong connections.
Why Projectum?
At Projectum, you’ll work with a Nordic leader in Power Platform solutions, creating innovative, user-centered solutions for real-world impact. You’ll find growth, challenge, and a community built on fellowship, integrity, and innovation.
Apply and more information
The job location is at our office in Søborg or Aarhus, Denmark. The work setup is hybrid (flexible mix of remote, on-site and company office). The job is a full-time position, i.e. 37.5 hours per week.
Take your next step with Projectum, where your technical expertise and customer-centric approach come together to drive impact and inspire growth. Submit your application by clicking on 'Apply' on this page and follow the instructions. Attach your CV relevant appendixes. Start date is as soon as possible. Applications are processed on an ongoing basis.
New Job Alerts
Aarhus Universitet
Postdoctoral in biophysical and structural characterization of auxin transport, Aarhus University, Denmark
Aarhus
FULL TIME
November 19, 2024
View Job Description
COWI
Market Director, Buildings and Industry
Kongens Lyngby
FULL TIME
November 19, 2024
View Job Description
Aarhus Universitet
Professor in Remote Sensing and GIS for Atmospheric Emission Monitoring and Modelling
Roskilde
FULL TIME
November 19, 2024
View Job Description
Novo Nordisk
Vice President, Attraction & Onboarding in Novo Nordisk Global Talent Acquisition
Bagsværd
November 19, 2024
View Job Description
Astellas
Operational Effectiveness and Analytics Manager, Nordics
FULL TIME
November 19, 2024
View Job Description
Novo Nordisk
Global Project Manager - AP Implementation
Bagsværd
November 19, 2024
View Job DescriptionLooking for similar job?
ENABL A/S
Executive Assistant to CEO and Leadership support
Hedensted
FULL TIME
August 9, 2024
View Job Description
Terma A/S
Service Manager, Terma Support & Services, Lystrup
PART TIME
August 26, 2024
View Job Description
EYYA
Technical Support Specialist (Denmark)
Copenhagen
FULL TIME
August 5, 2024
View Job DescriptionNew Job Alerts
Aarhus Universitet
Postdoctoral in biophysical and structural characterization of auxin transport, Aarhus University, Denmark
Aarhus
FULL TIME
November 19, 2024
View Job Description
COWI
Market Director, Buildings and Industry
Kongens Lyngby
FULL TIME
November 19, 2024
View Job Description
Aarhus Universitet
Professor in Remote Sensing and GIS for Atmospheric Emission Monitoring and Modelling
Roskilde
FULL TIME
November 19, 2024
View Job Description
Novo Nordisk
Vice President, Attraction & Onboarding in Novo Nordisk Global Talent Acquisition
Bagsværd
November 19, 2024
View Job Description
Astellas
Operational Effectiveness and Analytics Manager, Nordics
FULL TIME
November 19, 2024
View Job Description
Novo Nordisk
Global Project Manager - AP Implementation
Bagsværd
November 19, 2024
View Job Description