Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands.
Role Description
This is a full-time on-site role for a Customer Support Specialist located in Cairo, Egypt. The Customer Support Specialist will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
Qualifications

• Customer Satisfaction and Customer Experience
• Phone Etiquette
• Excellent communication and interpersonal skills
• Problem-solving abilities
• Ability to work in a fast-paced environment
• Fluency in English is a must (B2/C1)

Benefits:

• Salary is up 14K NET!
• Salary increases after 6 months.
• Transportation provided.
• Medical Insurance Coverage up to 400K
• Social insurance.
• Paid Training.
• Career path and promotions after 6 months.
• Learning& Development Programs
• Discounts in many shopping stores.
• GYM access
• Location: Cairo

Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: E£6,200.00 - E£15,000.00 per month
Application Question(s):

• We must fill this position urgently. Can you start immediately?
• Are you comfortable working in an onsite setting?

Language:

• English (Required)