Egypt Job Openings

LSEG (London Stock Exchange Group)
Credit Controller
Cairo
FULL TIME
October 23, 2024
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Cash collection on a defined book of business
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Able to achieve cash collection, DSO, outstanding debt and Unapplied cash targets
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Achieve and maintain high levels of customer service and satisfaction working with Sales and Account Management
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Work closely with clients and LSEG internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.
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Establish effective relationships with OMS and Sales support specialist
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Explore ways to improve cash collection efficiency on portfolio
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Fully apply and maintain the quality and integrity of all system data
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Ensure that all credit control policies and procedures are rigorously followed in the region/portfolio
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Handle complicated cash application issues.
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Monitor & analyse collection trends & identify debt issues at an early stage for resolution.
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Ensure actions from business unit meetings are followed up
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Ensure accounting for bad debts & provisioning align with accounting standards
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3-5 years of credit control experience preferably in financial sector
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An ability to influence clients (internal and external)
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Ability to drive performance and ensure results delivery
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Strong relationship skills
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Solid understanding of credit control systems and processes
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Qualification preferred in finance or credit management
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Understanding of the financial markets preferably
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Ability to connect with colleagues and customers, both written and verbally in the desired languages.
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Excellent presentation skills.
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Knowledge of SAP and Salesforce advantageous
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Full understanding of Credit Management and how we impact the rest of the business
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Applies general knowledge of business, developed through education, to make informed judgements
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Provides guidance or specialized services that directly support or affect results within one functional area
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Works within area and uses professional procedures and practices to achieve objectives
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Exchanges straightforward information, asks questions and checks for understanding
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Identifies and solves complex issues using existing policies and procedures
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Understands, interprets and sets personal priorities for reaching goals
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Uses general professional or specialized knowledge to solve routine problems
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Decisions are guided by policies, procedures and own business plan, impacting the efficiency and effectiveness of own area
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Customer and personal service
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Knowledge of administrative and clerical procedures and systems
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Knowledge of human behavior
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Active listening
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Pro activeness
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Being aware of others' reactions and understanding why they react as they do.
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Persuasion and negotiation
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Information ordering
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Resolving conflicts
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Stress tolerance.
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Dependability and integrity.
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Attention to detail
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Persistence
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Excellent written and verbal communication skills
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Excellent Corporate etiquette
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Ability to take care of professional client base and complex customer issues with limited direct supervision
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Fluent English and Arabic/French
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Excellent knowledge of Microsoft Office applications.
Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data
Professional Development: Quarterly Connects to ensure you meet your Goals & Objectives
Focus on Wellbeing ; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance
Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising
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