Egypt Job Openings
Dopay
Customer Onboarding Specialist - Maker
Cairo
FULL TIME
October 12, 2024
dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve financial independence.
Role Overview:
As a Maker, you will be a vital member of dopay's Onboarding and Accounts Services team, supporting our growth by handling the account opening process with accuracy and efficiency. Based at our Bank Partner Headquarters in Tagammoa, you’ll be responsible for ensuring a seamless and compliant payroll account setup for dopay's clients.
Key Responsibilities:
- Data Entry and Documentation: Input customer data for payroll and account setup processes, ensuring accuracy and completeness of all required documents.
- Transaction Processing: Create and initiate account opening entries on the system, in line with regulatory and procedural guidelines.
- Compliance and KYC: Prepare documents in accordance with CBE regulations, ensuring all KYC requirements are met before submission to the Checker.
- Collaboration: Work closely with the Checker to ensure all documents meet compliance standards and support the account opening process.
- Quality Control: Support continuous improvement by flagging discrepancies and recommending adjustments to improve data quality.
- Bachelor’s degree in Finance, Business, or a related field.
- Excellent attention to detail and a high level of accuracy in data entry.
- Familiarity with regulatory compliance and KYC standards.
- Strong communication skills and ability to collaborate effectively with others.
- Experience in a banking or financial services role is a plus.
Benefits
Why Join dopay?
- Growth Potential: Be part of the newly formed Onboarding and Accounts Services team and grow with us as we expand. As the team evolves, so will your role.
- Training and Development: We’ll provide you with the tools, training, and support you need to succeed and develop your career.
- Fast-Paced, Mission-Driven Environment: dopay is a fintech company making a real difference by promoting financial inclusion. Be part of a team that’s committed to helping workers gain financial access through digital solutions.
- Collaborative Culture: You’ll work with a supportive and dynamic team that’s passionate about our mission.
- Great benefits including a competitive salary, incentives, medical insurance, and educational allowances.
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