Egypt Job Openings
Haleon
Customer Service and Logistics Section Head
Cairo
FULL TIME
October 16, 2024
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Customer service SME for Egypt, GO TO reference for customer service ways of working, SOPs and transformation projects.
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Managing E2E shipment process for Egypt Market (MMW & direct) to by Coordinating with all the stake holders (Sales, warehouse, logistics and Finance)
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Monitor sales daily transactions and Inform Sales Manager in case of any primary sales slowdown to liaise with customer for orders placement.
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Review constrained / unconstrained orders vs plan, Inform Commercial in case of any unplanned stock-outs that will impact sales
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Manage reverse logistics & market returns as per company returns policy and process the relevant credit notes.
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Daily, weekly, and monthly reports (Closing and in transit report, Invoice report, order book, consumer tracker)
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Foster and develop strong partner relationships with logistics partners.
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Coordination and follow up with the logistics provider on shipment schedule and timely delivery.
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Shelf-life management: ensuring market shelf-life requirements are met while planning shipments.
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Create and maintain outbound logistics SOPs.
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Bachelors Degree with area of specialization in Business or Pharmaceutical
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Role requires business knowledge and mathematical skills
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Three to Five years of relevant experience is needed
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
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