We are Hiring Customer Service Representatives at Teleperformance Egypt!
(English Account)
Key Responsibilities:
-Responding to customer inquiries via phone and providing accurate information.
-Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively.
-Documenting customer interactions and feedback for future reference.
-Collaborate with other departments to resolve issues and enhance the customer experience.
Requirements:
Fluency in English is a must.
Grads/Undergrads can apply.
Shift is 9 hours rotational (including 1 hour break) with 2 days off.
Transportation is Provided from multiple points across Cairo and Giza.
Salary: Up to 15K, including KPIs (calculated in Euro equivalent).
Benefits:
Social and medical insurance (up to 400k coverage per year).
Career development through internal programs and courses.
Overnight allowance.
Gym access.
Discounts at various well-known stores and brands across Egypt.
Career path you can easily get promoted after 6 Months.
LOCATION: New Cairo/Mohandseen.
If you’re ready to take the next step in your career, apply now and be part of a supportive and growth-oriented environment.
Job Type: Full-time