Egypt Job Openings
Sutherland Egypt
English Call Center Representative
Cairo
FULL TIME
November 17, 2024
Sutherland Global Services New Cairo, Egypt
About the Role:
Are you a fluent English speaker with a passion for customer service? Sutherland Global Services is seeking talented Call Center Agents to join our dynamic team in New Cairo. This role offers competitive compensation, excellent benefits, and the opportunity to work on a prestigious US account.
Responsibilities:
- Handle inbound calls from our customers
- Provide exceptional customer service
- Resolve customer inquiries and issues efficiently
- Meet and exceed performance metrics
- Adhere to company policies and procedures
- Fluency in English
- Strong problem-solving and decision-making skills
- Ability to multitask and work under pressure
- Flexibility to work night and overnight shifts
- Undergraduate or graduate degree (preferred)
- Competitive salary
- Social and medical insurance
- Transportation (door-to-door for female employees)
- Opportunities for career growth and development
Please submit your application on Indeed.
Job Type: Full-time
Pay: E£14,000.00 - E£17,000.00 per month
Application Question(s):
- English level?
- Nationality?
- This vacancy requires working night and overnight shifts. Do you agree?
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