Egypt Job Openings

PwC

ETIC, Cloud Infrastructure - Associate

Cairo

August 23, 2024


Description
Established in the region for 40 years, Pw C has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global Pw C network in advisory, assurance and tax to help you find the value you are looking for.
Line of Service
Advisory
Industry/Sector
Technology
Specialism
Advisory - Other
Management Level
Associate
Job Description & Summary
We are seeking to recruit an Azure Cloud Engineer to join our team in Cairo. Pw C is looking for passionate Azure Cognitive Customer Experience Engineers to join our Cloud practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers. You’ll work with smart people across our industry specialist organizations, and technology groups to help our customers get the most out of Azure in their cloud journey. You will be part of a team that reports to the Cloud Service Delivery Director and will be an integral part of the team based in Cairo, as well as those delivering client transformation programs across the Pw C Global Network, including the UK, the Netherlands, and Germany.
Role Responsibilities:
  • Design and implement solutions focused on customer experience and customer engagement.
  • Lead customer discovery and design sessions.
  • Work with a global mindset with teams based in the UK.
  • Work with Pw C’s global network to bring best practices and assets to the local market.
  • Participate in design activities with client and lead design and process discussions.
  • Interact with management levels at a client and/or within Pw C/Microsoft Azure.
  • Delivering exceptional client service and solutions.
  • Provide estimation of effort for technical developments.
  • Manage stream deliverables.
  • Responsible for issue resolution post go-live and transition to support.

Role Requirements:
  • A service designer with good development skills and the ability to learn quickly.
  • Experience in Azure core services (compute, storage, databases, analytics, networking, and security).
  • Experience with at least 2 Azure services (Azure Dev Ops, Azure Storage Accounts, Managed kubernetes Service (AKS), Azure Vaults).
  • Proven record of using customer experience and engagement tools, preferably within the Azure ecosystem.
  • Hands-on Azure implementation experience across a broad range of Azure services, with deeper capabilities and interests in specific services.
  • Scripting capability and the ability to develop Azure environments as code.
  • Excellent knowledge of programming languages such as Python/Node.js.
  • A mindset of automating everything, with experience demonstrating this.
  • Knowledge in legacy contact centers and IVRs, with associated business tooling.
  • Knowledge of Rancher for Kubernetes management.
  • Experience with Terraform for infrastructure as code.

Not limited to but good to have:
- Certified in Azure cloud (Microsoft Azure Fundamentals - AZ900 | Microsoft Azure Administrator Associate - AZ104).


Essential skills & attributes:
  • Excellent oral and written communication skills as well as basic presentation skills.
  • Ability to prioritize and use initiative
  • Ability to work within a fast-paced & unstructured environment.
  • Excellent time management, communication, and organizational skills.
  • Ability to interact efficiently and collaborate with team members.
  • Problem solving and analytical skills
  • Communication skills at all levels
  • Attention to detail and accuracy
  • Leadership skills

Education:
University
Bachelors education in a Computer Science/ IT / Communications Engineering


Desired Languages:
Fluent (English) - Speaking and Writing


What we offer:

  • Flexible working arrangements (Flex-work, Home Office)
  • Refer-a-Friend – get a bonus in the employee referral program
  • Wide range of leading-edge trainings (including language courses)
  • Family Medical Insurance
  • Yearly Bonus

At Pw C, The skills we look for in future employees. All our people need to demonstrate the skills and behaviors that support us in delivering our business strategy.
This is important to the work we do for our business, and our clients. These skills and behaviors make up our global leadership framework, ‘The Pw C Professional’.
The Pw C Professional focuses on five core attributes; whole leadership, business acumen, technical and digital, global and inclusive, and relationships.
We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders.
Whole leadership : The ability to lead yourself and others to make a difference and create a positive impact in a responsible, authentic, resilient, inclusive and passionate manner.
Global acumen: The ability to operate and collaborate effectively with a mindset that transcends boundaries and embraces diverse perspectives.
Technical and Digital : Focus on fast growing technologies and how to make use of them towards digital transformation.
Business acumen: The ability to bring business knowledge, innovation and insight to create distinctive value for clients and Pw C.
Relationships: The ability to build relationships of high value which are genuine and meaningful.


Education

(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages
(If blank, desired languages not specified)

Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date


Job ID:557238WD
Industry:Technology, Media and Telecommunications
Service:Advisory
Grade:Associate
Location:Cairo - ETIC
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