At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as New York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends, who were fed up with compromising on quality, design, sustainability, brand experience, and price.
Kotn is looking for a highly analytical, detail-oriented, and intellectually curious Operations Coordinator to join our Supply Chain Team. As an essential part of the Logistics & Inventory Team, you will work to coordinate, analyze, and report on the company’s duty drawbacks, inventory, and logistics as we strive toward best-in-class supply chain and working capital management. This is an exciting opportunity, integral to the growth and success of the Kotn Supply Chain.
What you’ll be working on:
Auditing and Compliance (25%)

• Audit supplier commercial paperwork for compliance.
• Audit import/export to ensure accuracy of data and eligibility for duty drawback.
• Assist with creation and maintenance of a Duty Drawback Program to reconcile paperwork and retrieve duty paid on eligible imports.

Logistics and Inventory Coordination (25%)

• Assist freight forwarders and customs brokers with import/export issues related to all shipments.
• Coordinate inbound inventory receiving with 3PLs.
• Maintain the company database of stock-keeping units and manage it on all platforms.

Documentation and Reporting (25%)

• Maintain proper documentation management and file/record-keeping systems to ensure all records are accurate and easily accessible.
• Provide management with timely reports.
• Document actions by completing forms, reports, logs, records, and maintaining databases.

Stakeholder and Process Management (25%)

• Work closely with all stakeholders to ensure policies and guidelines are respected throughout the workflow processes.
• Provide necessary support and resources to departmental and cross-functional staff.
• Follow up with internal and external stakeholders daily to identify and resolve various issues.
• Support continuous improvement initiatives as they pertain to logistics and distribution management.
• Ensure proper company warehouse and supply-chain procedures are followed.
• Create, improve, and maintain an organized system.

What you’ll bring:
Affinity for Data
You have a preference for working with numbers, spreadsheets and systems.
Organization
You think logically, communicate clearly, and execute tasks in a structured, systematic manner
Team Skills
You are very comfortable collaborating with an eclectic workforce including varied backgrounds, diverse cultural orientations, and different mind-sets.
Adaptability
You are capable of adjusting to a fast-paced and dynamic environment (characteristic of a start-up), learning new things quickly and always seeking ways to do things more effectively and efficiently.

Additional Requirements:

• Proven work experience as an Operations Coordinator or similar role
• English, full professional proficiency
• Effective communication, including speaking, writing, active listening
• Good time management, prioritization and multitasking abilities
• High level of analytical and problem-solving skills
• Computer-savvy with a working knowledge of logistics/IMS software (ERP)
• Experience with customs documentation
• Solid experience in Microsoft Office Suite
• Excellent people skills, and a positive, solutions-focused mindset
• Highly organized and able to see tasks through to final completion
• Flexible and proactive with regards to day-to-day work
• Willingness to work afternoons/evenings to align with the Head Office (Toronto) working hours
• Ability to commute to Egypt office as needed

Equal Employment Opportunity:
KOTN Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute to our mission.
Accommodation:
KOTN Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and ensuring equal access to employment opportunities. If you require accommodation during the application or interview process, please notify the hiring manager of the role.