KONE Technology and Innovation Unit (KTI) is where the magic happens at KONE. It's where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies.

KONE R&D brings together top talent from different disciplines into an industry-leading product and technology organization. We thrive in solving complex customer challenges, connecting legacy with the latest technologies, across hardware and software engineering. In fact, roughly half of our R&D roles are in software. Agile ways of working mean that we are better able to meet our customers’ rapidly evolving needs for speed and innovation, in a global environment.

R&D unit in KTI is responsible for developing digital services at KONE. It’s the development engine for our Digital Services such as KONE 24/7 Connected Services , Office Flow and Partnership Ecosystem.

We are now looking for

Product Manager, Dynamic Maintenance Planning (DMP)

to join the growing team responsible for the development and rapid scaling of our dynamic maintenance planning (DMP) within the Onsite and Field Maintenance tribe in Espoo/Hyvinkää, Finland.

What is our challenge for you?

We conduct daily tens of thousands of visits globally to maintain our customer equipment (elevators and escalators). Currently, these visits are predominantly scheduled based on calendar intervals, with static visit content and maintenance actions.

Our vision is to leverage modern technology—such as connectivity, Io T, and advanced analytics—to shift towards servicing equipment based on its dynamic and individual needs, rather than relying on pre-defined intervals and static actions. We’ve already launched the first iteration of a new, scalable analytics product that dynamically adjusts the maintenance visit timelines, content and actions, optimizing both the performance of individual equipment and the productivity of our field operations. Our goal is to rapidly develop and scale this solution across our entire maintenance portfolio, covering nearly 1.5 million units.

In this role, you will join the dynamic maintenance planning team and significantly contribute on making DMP a commercial success. Your responsibilities will include product management in areas such as the DMP application, field personnel UI, and the visit optimization. This is a challenging role that requires a UX and analytics-driven product manager with experience in developing and scaling products rapidly, resulting in substantial business impact.

What can we offer for you?

By joining our Onsite and Field Maintenance Tribe, you will get into fully global environment with real purpose. We do work according to the Agile principles and follow scrum in our practices. With our digital services we are making sure that increasingly demanding People Flow within the cities is fluent and the everyday life of people is uninterrupted. This also provides individual learning opportunities. We have a relaxed atmosphere where respect of the individual has high importance. We emphasize working together in the teams and we also understand that proper work-life balance is important to deliver results in a long run.

In this role you would own the DMP Android application used by KONE service technicians. As a product manager, you create and maintain the product vision and roadmap, as well as own the product backlog. Together with the development team, you work closely together using agile methodologies. You will also make sure the dependencies with other teams are products are properly managed. On a collaboration side, you work closely with our Frontlines and DMP end users (service technicians, field personnel), business counterparts as well as several design, development and cybersecurity teams.

To succeed in this role

• You have strong digital product management experience and proof in an international environment
  
• You have solid agile leadership skills and proof on leading and scaling digital products globally
  
• You have strong digital acumen and knowledge of key digital technologies (cloud, data analytics and digital services)
  
• Knowledge and experience on how to build products with great UI /UX
  
• You possess strong business mind and capability to quantify customer value and business benefits for R&D-efforts
  
• You are data-savvy and KPI driven, you use data, data analysis and related tools (eg Qlik) in your daily decision making
  
• You are an inspiring communicator
  
• You have great collaboration skills across R&D and business stakeholders being able to cut through organizational boundaries and complexities
  
• Knowledge on AI and analytics beneficial
  
• And most importantly: Be ready to grow with the product and assume more responsibility as the roadmap evolves
  

The desired candidate will have

• Minimum of 5+ years of product leadership experience with proven track record of success stories
  
• Demonstrated skills of techniques and methods of modern product discovery and product delivery
  
• Agile leadership experience in practice
  
• Background in high-tech companies working with digital products daily
  
• Concrete proof with results on leading the development of data-driven products
  
• Experience in working in international multisite environment with high performing technology business
  
• Proven ability to engage with developers, designers, and company leaders in a constructive and collaborative relationship
  
• Proven experience on leading and scaling successfully digital products in global scale
  
• Experience in maintenance & field service development and/or business considered a benefit
  

We offer
KONE’s biggest R&D globally is in Hyvinkää, Finland. We offer flexible working time, remote working opportunities and we also support commuting to work. In this role, you can work from our Espoo office as a primary location, if that's more convenient location for you.

For additional information please contact Mikko Aro (Director, Product Management) +358 40 844 3400 on Friday, August 30th 11-12 o’clock EET or on Thursday, September 5th 9-10 o’clock EET or mikko.aro@kone.com

Want to join the #People Flow?
If you think this could be your next inspiring challenge, please submit your application as soon as possible via our Careers-site www.kone.com/jobs latest by September 8th, 2024.

#LI-KTI
#LI-Hybrid

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers