Join our Elf team at Northern Lights Village Saariselkä!

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.
Our guests are truly international and so is our team, speaking all together 17 languages!

Experience the magic of the holiday season in a whole new way by joining our Winter Wonderland team as Santa’s Elf! Located in the heart of picturesque Lapland, our resort offers visitors from around the globe a unique glimpse into the world of Father Christmas. With our dedicated team of elves, Santa and reindeer herders, we create unforgettable holiday experiences for families and children of all ages. As a member of our elf team, you'll be an integral part of spreading joy and festive cheer.

About the Role

As Santa’s Elf, your role is to ensure every guest leaves with a happy heart and cherished memories.
We are seeking joyful individuals to be Santa’s helpers in creating the enchantment of Christmas. To excel in this role, you should be a flexible, outgoing, and social individual who delights in telling stories and entertaining. Your most important qualities should include empathy and a genuine love for children, as they will be your primary audience, and you’ll be responsible for providing them with memorable experiences.
In addition to your duties as Santa’s Elf, during times when Santa-related activities are not scheduled, you can supplement your hours by assisting as a supporting guide, a guest service attendant, or in any other relevant department.

This position requires a high level of enthusiasm, excellent communication skills, and the ability to work well under pressure. Elves must be prepared to work outdoors in snowy conditions and wear elf attire (provided by us) throughout their shift.

Key Responsibilities

• Greet, entertain and interact with guests throughout the resort
• Assist with guest inquiries, providing excellent customer service
• Impeccable performance for every experience
• Ensuring the safety of our guests at all times
• Follow company policies and procedures
• Perform other reasonable job duties as requested by supervisors.

Requirements

• Experience in hospitality, entertainment, or customer service role
• Skilled in Improvisation, acting and storytelling
• Fluent spoken and written English
• Valid B drivers’ license
• First Aid course certificate
• Ability to work independently and as a team
• Enthusiasm for the Christmas season and creating memorable experiences
• Strong communication skills, comfortable performing in front of an audience
• Ability to work outdoors for long periods of time in winter conditions
• Availability to work shifts during the holiday season, including weekends and public holidays

Desirable Qualities

• Previous role as a performer or entertainer
• Ability to speak multiple languages

What We Offer

• Competitive hourly wage
• Unique and joyful working environment
• Opportunities for personal and professional growth
• Discounts for family visits

Duration and Benefits

• Starts: November Ends: January/February/March
• Minimum 90 working hours per 3 weeks period
• Hourly pay negotiated in an interview, according to knowledge and experience
• Other benefits according to the collective labor agreement
• If necessary, the resort provides accommodation in a shared room for €250,00/month

How to Apply

Before applying, please ensure you have the right to work in Finland.
Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest.
Please submit your CV along with a covering letter expressing why you wish to become a Santa’s Elf and how you can contribute to the spirit and magic of our Winter Wonderland. Join us and make this Christmas season more magical than ever!