(Senior) Technical Expert

• Providing high level technical support for internal and external customers.
• Conducting site surveys and troubleshooting in the field.
• Handling engine software configuration, updates, and backups.
• Collecting field feedback, creating feedback analyses and product reports.
• Preparing service bulletins, manuals, investigation reports, survey reports, and other relevant technical documentation.
• Initiating, leading and supporting product and process development projects.
• Following up and solving problems together with other technical departments within Wärtsilä.
• Supporting other departments in need of product and field related knowledge.
• Supporting new product introductions through testing and validation.
• Being an innovative expert in Wärtsilä’s expert organisation.

• B.Sc. or M.Sc. in Automation Engineering or similar educational field, or relevant work experience to compensate for lack of formal education.
• Experience with engine automation systems and controls.
• Experience with UNIC is considered an advantage.
• Strong technical reporting, communication, and problem-solving skills.
• Structured, analytical, proactive, and flexible way of working.
• Customer-focused and collaborative attitude.
• Quality and safety-oriented mindset.
• Ambition to learn, adapt to, and develop new technologies.
• Proficient English language skills, both written and spoken.
• Swedish or Finnish language skills will be considered an advantage.
• Openness and flexibility to travel as required.
• Drive for the common goal of providing our customers with the best possible service experience.