Service Offering Lead, Offering Development

• Lead the development of service concepts with compelling value propositions for our customers.
• Ensure the offering is developed and launched within the agreed budget, scope, and timeline, both internally and externally, while acting as the project manager for the concept development team.
• Serve as the product/concept owner to ensure sales scale-up, expansion, and continuous improvement of the end-to-end process chain and service concept.
• Act as the go-to person for service concepts.
• Build close and collaborative working relationships with key stakeholders across Wärtsilä, including various functions, business units, and Sales.
• Develop and refine ways of working within the team, linking to the service concept development process.
• Identify and evaluate new development ideas related to service concepts.

• MSc in a relevant field of education.
• Experience in business and commercialisation.
• Familiarity with lean service design and agile principles.
• A proven track record of leading complex development and deployment projects.
• Familiarity with Wärtsilä products, services, and processes, or similar experience from other global manufacturing companies is advantageous.
• Knowledge of marine business processes and products is advantageous.
• Excellent leadership, communication, and change management skills.
• A proactive attitude, recognising opportunities and driving development and progress.
• Excellent conceptual skills with the ability to see the big picture.
• Strong interpersonal and collaboration skills.
• A results-driven mindset.
• A customer and sales-oriented mindset.
• Strong problem-solving skills and a hands-on approach.
• Fluent English language skills, both written and spoken.