France Job Openings

Prysmian Group

France Customer Care - Montereau/CSM

Montereau-Fault-Yonne

FULL TIME

August 24, 2024

Satisfaire le client est votre priorité et vous êtes à la recherche d’un nouveau défi ?

Rejoignez notre équipe dynamique au sein d’un groupe solide de notoriété mondiale attaché à des valeurs de performance, confiance et simplicité (DRIVE – TRUST – SIMPLICITY).

Vos missions :

En tant que Commercial(e) Sédentaire, garant(e) de la bonne relation client, vous participerez à l’atteinte des objectifs commerciaux dans un quotidien très varié et stimulant.

A ce titre, vous aurez pour missions :

Être le contact privilégié des clients en interface avec les différents services de l’entreprise (finance, logistique, production, R&D, etc.)
Assurer le traitement commercial et administratif des demandes clients en binôme avec les commerciaux terrains
Etablir des offres dans le respect de la politique commerciale, et assurer leur suivi jusqu’à concrétisation.
Prendre en charge la saisie des commandes et leur suivi jusqu’au recouvrement.
Traiter les réclamations clients et apporter une réponse rapide.

Profil attendu :

Vous possédez une formation supérieure BAC+2 dans les métiers du Commerce, et/ou une première expérience réussie d’au moins 2 ans en Administration des Ventes.

Votre goût du travail en équipe, votre sens du service et votre rigueur vous permettent de fournir un travail de qualité.

Votre autonomie, votre persévérance et vos qualités relationnelles seront des atouts indéniables pour offrir un conseil et un service performant à vos clients.

La maîtrise de l’Anglais est indispensable et la maîtrise de l'outils informatique est un plus.

Prysmian Group, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills and abilities, who will enhance the quality of service and contribute to the Group’s success. Prysmian Group is committed to the development of an organization that prioritizes talent, where people feel respected, appreciated and free to fully express their human potential. Prysmian Group strongly believes that diversity drives meritocracy and brings significant value at all levels of the organization, increases the possibility of capturing market opportunities and maximizing value for our customers and shareholders. Prysmian Group bases its decisions on principles of equality, with evaluations based on the type of position and with a focus on best practices so individuals succeed based on their efforts and skills and their alignment with applicable job requirements.

Line Managers, Hiring Managers, HR Corporate and HR Local are responsible for ensuring that diversity and inclusion are respected during the recruiting process. Unconscious bias and stereotypes must not influence our selection processes. We look for the best candidates and for the real value they can bring into the organization. We value meritocracy. We value diversity. We turn off our bias. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

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