• Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up.
• Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage.
• Answer existing customer queries and spot opportunities for future sales.
• Set up and deliver sales presentations, product/service demonstrations and other sales engagements.
• Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes.
• Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive new business.
• Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services.
• Plan, direct and coordinate sales support activities, including management of the sales pipeline through Monotype’s sales tools (Salesforce) accurately tracking all relative customer data, business insights, and record of interactions.
• Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members.
• Understand and present product/services features, quote prices, credit terms and sales order process.
• Assist and create quotes and RFP responses to potential clients.

• Experience in opportunity qualification, sales calls and prospect management
• Demonstrated ability to convert prospects and achieving defined goals
• Deal closing experience, advantageous
• Fluency in English and a X language, preferable
• Excellent listening, verbal and written communication skills.
• Ability to engage customers and build strong relationships.
• Strong data analytics ability with attention to detail.
• Excellent organisational skills.
• Self-motivated with high energy and drive to succeed.
• Ability to work individually and within a team.
• Experience with customer relationship management software (Salesforce), desirable.
• Ability to embrace change and learn quickly

• A creative, innovative, and international working environment in the software technology industry
• Individual and comprehensive onboarding program
• Hybrid working (in our modern Berlin office and/or working from home)
• 30 days annual leave
• Corporate fitness and wellness benefits
• Discounted public transportation tickets
• Company pension (b AV via direct insurance)
• Regular company events