Germany Job Openings

SD Worx

Customer Excellence Teams Director - Germany

Berlin

October 22, 2024

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.
Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?


What do we have to offer?


  • An attractive salary based on your experience and achievement. A
  • A dynamic environment: flexible working hours and working from home – everything is negotiable
  • Learning opportunities: through an individual development plan and professional training
  • Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

About the role:
You are responsible for leading and directing the delivery of the German Market of SD Worx.

The Customer Excellence Teams are the reference in customer success for HR & payroll solutions in Europe, enabled by a frictionless digital-human service delivery. Our more than 3,600 people operate across 18 countries, delivering our full product portfolio to provide great outcomes for medium and enterprise-sized customers and their employees.

You will have the full responsibility over achieving the short and medium-term financial and operating objectives set by the overall corporate business plan and delivering on our customer promise to our clients. In that sense you will lead, direct, and control the day-to-day activities and review opportunities to enhance operations in order to optimise productivity and business growth. Next to running & growing our business, you will be a key contributor to our strategic plan. This plan will need to include the transformation of our local businesses which entails further expanding our service portfolio, digitizing our ways of working and internationalizing our service delivery model.
You will be a key member of the international Customer Excellence Leadership team that sets out the strategic priorities across SD Worx.
Reporting line:
  • COO
  • Close collaboration with the Executive Vice President Germany (responsible for Sales & overall health of the business) and the Products leaders (responsible for Product development)


Your Profile:


  • Senior sales, operational and technological management experience
  • Demonstrable experience of successfully developing smartshore, nearshore and offshoring capabilities
  • Considerable experience in influencing senior managers where no line control exists
  • Experience of managing/overseeing large projects/organizations
  • Demonstrable track record of meeting and exceeding budgetary objectives
  • People oriented
  • Understanding of financial modelling


From many places, we work as one, moving from better to best together.


SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

New Job Alerts
Pwc Germany

Rechtsreferendar Legal (w/m/d)

Frankfurt am Main

FULL TIME & PART TIME

November 19, 2024

View Job Description
Pwc Germany

Praktikum / Werkstudent Legal (w/m/d)

Berlin

FULL TIME & PART TIME

November 19, 2024

View Job Description
Zentrale Deutschland

Servicemonteur (m/w/d)

FULL TIME

November 19, 2024

View Job Description
implantcast

Ingenieur:in / Meister:in / Techniker:in als Teamleiter:in Finish Medizintechnik

Buxtehude

November 19, 2024

View Job Description
Pava Partners
Germany AG

Vice President/Director M&A (m/w/d)

Leipzig

FULL TIME

November 19, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Leiter entwicklungsbegleitendes Qualitätsmanagement für Medizinprodukte (m/w/d)

Hamburg

November 19, 2024

View Job Description
Looking for similar job?
AWS EMEA SARL (Germany Branch)

Senior Customer Solutions Manager, FSI, Global Financial Services - CSM

Munich

FULL TIME

October 7, 2024

View Job Description
Instapro Group

Lead Analyst (Customer service)

Berlin

FULL TIME

October 7, 2024

View Job Description
SIXT Germany

Customer Support Agent - Ersatzwagenservice (m/w/d) - 100% Homeoffice

Neuruppin

FULL TIME

October 7, 2024

View Job Description
Eurofins Germany Food Testing

Assistenz (m/w/d) Customer Service

Freiburg im Breisgau

PART TIME

October 7, 2024

View Job Description
Avanade

Front End Developer (f/m/d) for Customer Experience (German speaking) - Germany

Berlin

October 7, 2024

View Job Description
STMicroelectronics

Trainee Fulfillment - Customer Service Representative

Munich

October 6, 2024

View Job Description
See What’s New: SD Worx Job Opportunities
SD Worx

SFSF Senior Consultant

Dreieich

October 23, 2024

View Job Description
View More Jobs by SD Worx
New Job Alerts
Pwc Germany

Rechtsreferendar Legal (w/m/d)

Frankfurt am Main

FULL TIME & PART TIME

November 19, 2024

View Job Description
Pwc Germany

Praktikum / Werkstudent Legal (w/m/d)

Berlin

FULL TIME & PART TIME

November 19, 2024

View Job Description
Zentrale Deutschland

Servicemonteur (m/w/d)

FULL TIME

November 19, 2024

View Job Description
implantcast

Ingenieur:in / Meister:in / Techniker:in als Teamleiter:in Finish Medizintechnik

Buxtehude

November 19, 2024

View Job Description
Pava Partners
Germany AG

Vice President/Director M&A (m/w/d)

Leipzig

FULL TIME

November 19, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Leiter entwicklungsbegleitendes Qualitätsmanagement für Medizinprodukte (m/w/d)

Hamburg

November 19, 2024

View Job Description